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February 2024 by Nathan Venture
I know someone that used to work here and unfortunately this gas station treats employees like the rating I’m giving them they mentally abusive towards their employees so that’s why I canceled the interview I was supposed to have with them on 2/5/24 at 11:00am because I spoke to someone that worked at the kitchen area and this person told me don’t go to the interview this Thornton’s is so disrespectful and very mentally abusive towards their coworkers especially the gm Farrah who would want to work in that kind of toxic environment they need a new one and fire her seriously wake up customers are saying this about your company do something about it corporate I know you know about this stop ignoring it
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November 2023 by Kat nguyen
The manager Farah is racist, rude and made so many nonsense excuses, she is unaccountable. My mom comes here to get gas all the time, but this time the pump was leaking. She doesn’t speak fluent English but she went inside and told the cashier “pump 19”, “ accident”, “help”. She ran in and out a few times but they ignored her and she didn’t know what to do so she called me. I live close by and showed up after 5-7 mins, then I came inside to report and try to get a refund for my mom. They told us the manager Farah is not here, they can’t refund for us. They printed the receipt out and told us come back tomorrow.Today I came back to see Farah and she made so many funny excuses to not refund- She asked why my mom didn’t ask for help when it’s leaking? (Check the camera before you open your mouth pls)- She said the pump was covered (out of service) yesterday, why did my mom still use it? (Luckily I took a picture when the worker put the bag on station 19 and showed her that they put it on after I reported)- She said am I sure that amount on the station $74.99 is from my mom’s card? I gave her the credit card and showed her the transaction on the BOA app + receipt the worker printed yesterday).…… so so many excuses. She ended up telling us to call customer service, she can’t give us the refund. I told her even though my mom doesn’t speak English very well, she asked for help at your business property, your employee should still come out to take a look at the problem. Farah said IF HER WORKER GO OUT TO HELP THEN WHO GONNA TAKE CARE OF CUSTOMER IN STORE? OH SO MY MOM IS NOT A CUSTOMER? While I was still trying to talk to her, she said have a good day and turned away.It’s a shame how poorly the manager handled the situation, not even trying to figure out what’s going on or help the customer, just racist, and trying to take advantage of an old lady who doesn’t speak fluent english, and make excuses. We hope you always have a good life without being looking down and racist, Ms Farah
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November 2023 by Nancy Cavanaugh
I am a former employee at speedway and they do not make things right when dealing with Farah. I dlhad a problem with her on numerous occasions and no investigation was done. I was only told we need to work things out as a team. As a cafe manager I never failed eco or health inspections, yet they terminated me for stating on my personal Facebook I wouldn't work with Farah again. I never said a company name but was terminated for defamation of character. I was in a hospital having a heart attack after an altercation with Farah when I posted it. God works in His own way in His own time. This woman offered a friend of mine a job and he told her what he thought about her for treating me badly and she banned him from the store. Go ahead corporate, make me shut up
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June 2023 by Faris Photography
The employees are so rude, they have no respect.
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March 2023 by Bryan Slate
I've been shopping there since the doors have opened with no complaints just quality service,but times have changed to navigating thru the homeless (inside and out)and then your rudely checked out or in my case refused service because u called her out on the way your being treated.
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December 2022 by Eric Bunch
Used to be a great place to stop. Absolutely horrible customer service. Won't return after stopping here since it was opened. The folks at MAPCO literally 100 ft away was nicer.
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September 2022 by CT Magnus
I absolutely love Speedway, However the staff at this location was UNRESPONSIVE, until I asked for the manager and stated that I do GOOGLE REVIEWS!The girl behind the counter seemed as though she was somewhat in charge , I asked for half & half creamer, she just stood there looking at me like a deer caught in the headlights.So I walked back to get another cup to put in my THERMOS and after trying every coffee maker there wasn't any of them producing coffee that I like so I went back to the counter and asked for the manager, then the other lady started to assist me by trying to find out what was wrong with coffee pots at this point I had been here trying to get just coffee and drinks for my grandsons and I who were sitting in my vehicle while I tried to solve the mystery of the LAZY EMPLOYEES.I then DUMPED OUT THE COFFEE AND LEFT DISAPPOINTED THAT I DROVE MORE THAN 20 MILES TO GET COFFEE AT SPEEDWAY!I have over a half million views to my reviews and I really dislike giving horrible reviews to hard working ppls, it's unfortunate but this review is based on the behaviors of the crew and not anything other their performance, sorry but the grad would be F- , except for the performance of the girl who tried to help, so I give the store a D minus.I'll not return here again for a long time if anyone ask I'll refer them to another store.
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July 2022 by Angela C Eagan
Despite a high turn over of employees, they are very helpful and friendly in a really busy establishment. It's clean and we'll organized. Thank you!
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July 2022 by Renard Cunningham
Didn't understand why I paid for my gas and wasn't asked if I needed reg or premium or mid I end up having to go back inside to find out I was supposed to tell the clerk I wanted premium
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June 2022 by Sara Ferrell
Got gas and pizza everybody was really nice and helpful.
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April 2022 by Person X
Need more parking. Reasonably friendly employees. Satisfactory food selection.
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February 2022 by Rockie Nelson
Great place the cashier's are alittlle slow but otherwise I like the place
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February 2022 by Sandy Reid
Can you exercise Corprate Responsibility by cleaning your property? Your property is full of trash and litter and has been. You profit from the business you built in our community, it's not right that you do not clean your property and make our community look bad. Speedway is a huge corporation, the least you could do is maintain the property. It makes you and Antioch look bad. #CorprateResponsibility
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January 2022 by Charissa Anderson
Love to go there when its late at night because they are actually open and always have what i need and have great prices on everything!
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November 2021 by Jim Giordano
E85 gas is two pumps, either people are always using to get regular gas. Something they can do on any other pump. Or they are out of service. Terrible.
