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June 2020 by Rick Thomson
I don't remember the technician's name who took care of Charlie when we brought her in for her recent exam and updates, but she was so professional, personable, and kind... just like each staff member who has taken care of us on each visit. Thank you for providing a reliable. warm, and welcoming service. ~
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May 2020 by Nicole Dee
I just moved from Wisconsin and I am always nervous about finding a great vet clinic for my dog. I think I won the jackpot with Southside! The vet tech that I spoke with was extremely informative and transparent. The veterinarian was also pleasant and knew exactly what I was worried about and put my mind at ease. I'm definitely going to recommend the clinic! Thank you for the amazing service!
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May 2020 by Lesley Kidwell Miller
Dr. Steele is so professional, compassionate and considerate. She has taken care of 5 of my dogs now and she is comforting and treats the pets and pet parents as if part of her extended family. She truly has a heart and calling for what she does. Thank you Dr. Steele.
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September 2019 by Maria D'Anna Hanlon
First of all the front desk staff are very nice and polite. This was our first visit with our dog Fergus whom we adopted from NHA and Dr. Bolles and his vet techs were very informative and helpful. They all spent time with us to answer our questions and concerns. The care and compassion they showed for our dog was amazing. Thank you to Dr. Bolles and his staff!
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September 2019 by Jana Hall McCullough
Dr. Bolles is the best! Very kind, knowledgeable, thorough.
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September 2019 by Emily Davidson Miller
I love all of the staff and their prices are great! Dr. Steele is our favorite
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September 2019 by Amanda B.
I brought my dog to Southside for the first time today and could not have been more impressed. They were able to get me in same-day as a new patient when she was sick. The entire staff and the vet we saw were all so kind and helpful. The office itself was also very clean and welcoming. I will definitely bring my baby back for future visits.
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June 2019 by Charmaine Faye L.
I took my new pet here for a follow up appt and the service was amazing! everyone really looked like they loved working there and that shows me that my loved one is in good hands. They all seemed knowledgeable in the field too. New dog mom here so its great to know that my baby is in good hands!
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May 2019 by Amanda N.
This is the only animal hospital that I'll take my two dogs to. I tease my husband and say we can never move away. I fully trust the medical opinion of every doctor currently practicing at Southside, but Dr Grigsby has a special gift with my anxious dog. (she's the only vet who's ever been able to examine him without a muzzle!) Dr Grigsby is patient with him (and me!) and gets down on his level, moves slowly and speaks softly to him to keep him as calm as possible. This means the world to me. I worked as a receptionist at Southside for a couple of years and I can honestly say that knowing the "behind the scenes" of the clinic gives me even more confidence in trusting them with my furry kids. From the receptionists, to the techs and kennel staff, to all of the doctors - they will go above and beyond to provide exceptional and loving veterinary care to your pets.
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March 2019 by Phil B.
The were a huge help when my dog broke his leg. Very nice and the vet was very sweet. The charge wayyyy less than a few other places I called to do the repair.
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March 2019 by Sara Kavanaugh
Dr. Burch and her team did a great job taking care of our senior cat following surgery to remove a tumor and further testing. She's professional, yet compassionate and addressed some of my concerns for dealing with an older cat with some serious health issues. I also appreciated the great follow up phone calls from both the Tech after surgery and Dr. Butch after finding out pathology results. Highly recommend!
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October 2018 by B R.
I agree it's a shame Dr. Singleton is gone and that Southside was bought out by some other company. Still as a medical provider myself I must say, it's very difficult to make a living in a specialty that doesn't tend toward big money and still provide the incredible care you want to provide. Sometimes this is easier within a large system or within a bigger agency. Remember veterinarians are DOCTORS, it's harder to get into vet school than medical school and they've chosen a profession for the love of animals clearly not to get rich. I hope they feel compensated for what they do. Southside doesn't push anything, I've been to plenty of larger organizations which forced promotions and overcharged for various things. That is not happening here. I recently brought Frances in for GI issues and some other issues, she is an elderly dog and my baby. Dr. Grigsby and Dr. Steele were nothing short of incredible. I drive 40 minutes to bring my dog here because I trust them. The staff, animal nurses and the doctors are all there clearly because they want to be. They have been extremely understanding and accommodating. I will continue to bring my dog in to see Dr. Steele, Dr. Grigsby, Dr. Singleton and Dr. Bolles.
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August 2018 by Brittney O.
We recently moved from California to Nashville and haven't had the time to establish a new vet. I came to Southside after my dog was seen at emergency for a back injury. They were able to book me an appointment right away and I didn't have to wait more than 10 minutes to see the Vet. The vet did her exam and answered all of my questions and concerns. I have even called to ask questions over the phone because my dogs injury is ongoing and will take a few months to heal or could lead to surgery if he gets worse. They only recommend what is need for treatment and will not over charge you for things that are needed. Plus, their pricing is very reasonable and the quality of care is outstanding. They treat your pet as if it is their own. Frankie is definitely very happy with his new vet and we are very pleased with the love and care the entire staff has provided us. We highly recommend Southside!
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July 2018 by Liz S.
We first took our Dog Lemon here after we adopted her from NHA and we asked them for a recommendation. So far, they have been wonderful! The vets are generally super nice, knowledgeable and helpful with our pup. The real MVP's are the vet techs and the staff up front. They always remember Lemon, super helpful when I call in to see if I should be worried about something, fit you in quickly if you have a sick dog and great at handling our dog insurance forms. They take the time as a list off a bunch of questions and I really appreciate having a spot to trust.
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February 2018 by Kristy B.
A year ago I would never have given Southside Animal Hospital anything less than a five-star review. However, today, I cannot give it anything more than a one-star. My pets have been going to Southside for over ten years and would only see Dr. Tobe Singleton. She is by far the most caring, competent, and experienced vet I have ever known. She provided such amazing care for my cats. I am 100% certain she added many years to their lives. She also cared for my special needs dog. Southside Animal Hospital did not get my two cats to ages 19 years and 20 years. Dr. Singleton did that. And she always did it in a kind, loving way. Sorry, Southside, but I will not be back. Where Dr. Singleton leads, we will follow.