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March 2024 by Anthony Lombardo
great service & they seem to really care for me and my car giving me all the information I needed and answered any questions I had. Would definitely recommend and will come back to if troubles with my car happen again.
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March 2024 by Dennis Lewis jr
Great customer service, very knowledgeable, and serves all around great customer service. My go-to shop now!
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March 2024 by Sean Washington
Good job, clean shop.
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January 2024 by Jeff M.
These guys are awesome. Im a former mechanic but have money now so i have no problem paying people to do the things i dont feel like doing lol. These guys are my go to shop, always hookin me up on deals if i dont have a coupon or something and even doing the little requests i ask (like patching a tire while im in there) on the house. The manager is great. Customer service is exceptional, and i appreciate the small business attitude such as a simple handshake before departing. So just an old mechs take, and i dont remember his name, but the manager is great for business!
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January 2024 by Natalie A.
Is it possible to actually enjoy your mechanic? At Car care center it is. Going to a mechanic can be really dicey - especially if you don't know much about cars. As a woman I feel really good about bringing my car here. They tell me when my car needs work - they tell me when it can be deferred. They have quickly earned my trust and when it comes to cars - integrity is paramount. They are fair and transparent. They give you rides if you need them. The shop has clean restrooms and snacks. Seriously what mechanic shops do that? You can tell they care about the customer service and experience. Could not recommend more.
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December 2023 by Missy Harris
Excellent experience from start to finish! I took my car in for front and rear brakes replacement. Steven was friendly, polite, responsive, and even arranged for an Uber to come pick me up from home when my car was ready. The Car Care Center will be my new go-to for any repairs or service needed on my car!
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December 2023 by David Hawkins
We switched to Car Care Center several months back. They have worked on all our cars. Price is fair, super helpful, and great communication from Steven. ! Highly recommend!
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December 2023 by Caroline C.
Great service! They were hospitable, timely, and provided a lift to, and from my home in between repairs.
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November 2023 by Richard Ryan
I brought in my 11-year-old Ridgeline for some rather extensive front suspension work, and the team really stepped up. I had to leave the truck a few days longer than expected. But given the nature of the repairs, this was necessary to make sure the work was done to spec and with the right parts (one of which Steven had to drive some distance to obtain).That's quality service, in my book. And all labor and parts are guaranteed for three years, which is considerably longer than dealerships that I've used. I'll definitely head back for other work, and would gladly recommend them, even for basic stuff.
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November 2023 by Josh Sutcliffe
Great shop with people that get to know you and get to know your car. They are straight forward in their assessment and they aren't afraid for you to ask questions. They take the time to work through the process and I've been happy with the repairs they've made.Services: General repairs & maintenance
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October 2023 by Tom Hamilton
Since Sadler Car Care closed several years ago I've been looking for an honest, knowledgeable and friendly place to get my cars fixed.I finally found one: The CarCare Center on Alabama Ave in West Nashville . These folks will fix your car quickly and accurately. They won't try to upsell you on stuff you don't need. Check 'em out!Services: Tires
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September 2023 by William Cooper
I came in for service for sparkplug replacement and TCCC did an outstanding job. They also provided feeback of current status of my car and offered advice on how to navigate future fixes. They actually pushed me towards holding off on a few items...not always the case in this industry! Great place to develop an honest, healthy realtionship for all things car related.
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August 2023 by Levi Wallis
Very overpriced but good customer service. Steven was a really nice guy. Unfortunately, the pricing was very confusing. I was told $462 for an alignment, 4 tire sensors replaced, and a diagnostic. This was agreed over the phone but then I checked the link he sent me and it was going to be $916. When I called him back and asked him about it, he seemed uncertain about the pricing too. He told me that the tire sensors made it that much and then we agreed to not replace them. That lowered my total price to $234.The alignment was fairly priced but the diagnostic was useless because they don't have an OBII scanner that shows code history and charged me $75 for a joyride around the block trying to get the service light back on.Lastly, the ~$680 tire sensor job I was quoted was completed by another shop for $250. The other shop also had a quality scanner to look at my code history and we are working on several different issues my vehicle has for almost half the price I was quoted by Car Care Center.Services: Vehicle Inspection
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July 2023 by Chris Laws
Called in the morning to see if they had any time to check out my brakes on a work truck. Long story short, my truck was repaired and back on the road within 5 hours. Rotors, brake pads, calipers all done in this amount of time. Friendly staff and would highly recommend.
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July 2023 by Taylor G
My usual auto body shop I’ve been using for a couple years was booked up, so I called around to a few places down the street. Car Care Center was the only one that knew what I was talking about and called me back within an hour with an estimate. Steven the manager was incredible! They fit me in within a few hours and got my car back to me by that afternoon. I’m just blown away by their honesty and timeliness (especially with me being a young female that car shops usually try to take advantage of.) You just gained a new regular customer! I can’t recommend them enough!
