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August 2024 by Margo Booser
I am so grateful to this shop! My daughter was visiting family in Nashville and was getting ready to make the 6 hour drive home on a Saturday when her car broke down. We had the car towed to the shop that day and they had it fixed on Monday by 4:30 pm. The service was great and they kept in touch with me the entire time so that I had an idea of what was happening with the car. Highly recommend!
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August 2024 by Caleb Varga
Excellent service at The Mechanic. I got a Pre-Purchase Inspection done and it was done quickly and they were very honest. Friendly staff all around and it was very affordable as well. Will be back!
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August 2024 by Michael Lewy
After picking up my truck here, me and the mechanic Ben both heard a big clank come from my truck right when he put it in park and told me that that sound was normal because it had 85k miles on it, obviously that’s not normal. My transmission was slipping and that’s a problem that can damage the entire drivetrain and engine and also can easily cost thousands of dollars.
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July 2024 by Charles Robson
They were able to get my wife’s vehicle fixed up in no time. Price was very fair for the work that was done.
Everyone was very polite and I really enjoy the way they conduct business. I will be bringing any of my vehicles back in the future.
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July 2024 by Thomas Wall Jr
Need some amsoil products he had what needed. He was very professional and friendly Highly recommend.
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June 2024 by Carlo Fernandes
Helpful
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June 2024 by G G
Wonderful group of guys. They will let you know when it's just time to sell your vehicle. Lol. They are not out to screw anyone. It's great to have found mechanics that you can trust.
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June 2024 by Kendra Powers
There are not even enough words to express the amount of gratitude my family and I have for Ben, his team, and the shop.
9 hours away from home, 3 little girls in tote, excited for vacation, we ran into some pretty inconvenient mechanical issues with our truck.
I fortunately work for an amazing company, that has a team all across the world. My own BG Family gave me Ben’s information as a highly rated business partner of ours to help us, and Ben did just that.
I came in and simply asked to borrow a Jack and a couple tools, but instead he went above and beyond. He let us use a lift, supplied every single tools we needed, and when we hit a snag Ben and his team got in touch with Napa to take care of us in a way I didn’t believe existed anymore and had us back on the road within a couple hours.
During the entire experience, Ben as a father himself, saw our hands were full, we were tired, and the girls weren’t making it any easier. He played with our children, took them on little pit bike rides, and even got them breakfast.
Ben, THANK YOU! From the bottom of our hearts, THANK YOU! The compassion you showed myself and my family is unbelievable, you are shining example of what humanity should be.
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May 2024 by Karen Gilliland
This place is just incredible. I took my car in because I had air in my break line. I knew it was either going to be a $300 fix or over $1000. They tried the easy fix but it ended up needing a new booster. They were so professional and sensitive to the fact I couldn’t even afford the work that was done. The owner gave me a hefty discount and I was able to pay. These people are not only professional but they care about the customer.
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May 2024 by Anna Case
I love going to The Mechanic! They are always very kind and treat me so well there, which is important to me, especially as a female. They always work hard to get my car fixed in a timely manner and make sure it's done correctly. I have never had a bad mechanic. I would highly recommend them to anyone looking for a new mechanic!
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May 2024 by SaraMartinez. M.
No appointment is needed and the staff was very attentive to the need for the vehicle.
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April 2024 by Bri Moyers
I would highly recommend this place! I brought my car in with very short notice because there was a lurch from my transmission, and they were able to work on it same day. They flushed out my transmission, added new oil, changed sparkplugs, and a few other things for a very reasonable price. They also fixed my car door handle without me asking for free! Everyone was really nice, overall a great experience :)
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April 2024 by Patrice Stewart
Great customer service and reasonable price
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March 2024 by April LeAnn
I took my car to have my alternator looked at specifically- after holding my car for 5 DAYS, it was reported that it was NOT the alternator but the serpentine belt. I was glad of the news, paid the $185 and moved on.
TWO weeks later, my car goes out. Come to find the alternator IS the problem.
I don’t know why they didn’t fix it when I had it in the shop- it’s upsetting.
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March 2024 by Blair Milne
Great mechanics, great people.
