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March 2024 by K B.
I just left The Showroom. While I did leave empty handed, due to very limited options for my size 12 postpartum body, I wanted to write a review about Julia. She was kind, helpful, and provided great customer service. I had seen a few negative comments about her, so I wanted to add a note that my experience was absolutely acceptable and I had no issues with Julia.
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March 2024 by Liliana P.
Terrible customer service. I was treated with 0 respect and acknowledgement. Will be letting everyone I know to not shop there anymore. Specifically bad experience with the blonde lady at the desk. Julia I believe. Please treat you're future customers with respect and kindness. No matter how they look or are dressed.
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March 2024 by A G.
I walked in with a friend and I wish I was exaggerating when I say the blonde lady behind the counter looked us up and down and told us we need a parent with us. I assumed she thought I was a child so I told her I'm a legal adult and she said "doesn't matter. you still need a parent" I knew exactly what she was implying. I didnt look the part, so my friend and I left because why would I waste my time with people like that. Well I wasted some time because I found out her name is Julia. Simply she is immature and rude. I don't think she should be fired because clearly she was comfortable enough to say that in front of her coworkers but I think she needs a reality check and some humbling.
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January 2024 by James S.
I booked services and paid the deposit 2 months ahead of time. The girl cancelled on me, via text message, only a few days before our appointment. Very poor business ettiequte.
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January 2024 by Aiden V.
me and my daughter went here, the customer service wasnt very pleasant and they were rude. We asked to look at some dresses for girls that are thicker and they just ignored us and we didn't receive any help. Never coming back.
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January 2024 by kaylee s.
I don't know what was worse the customer service or having select sizes for smaller girls... talk about equality with the rainbows what about girls with curve. The selection was obviously targeted for skinny girls which is sad and disappointing. It was rude to my mom when she was looking at the wrong rack. So helpful! Nothing worse than just having a selection for skinny girls and making curvier women feel shame! Sorry not sorry .
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September 2023 by Kristin W.
I came to The Showroom for a fundraising gala I was involved with. I walked in and asked for a sparkly jumpsuit that was not black. Mission accomplished! It's a fun store with a great selection. I will be back!
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July 2023 by Chrissy
I went in yesterday to help my friend find a dress and ended up getting one too! They have so many selections and all of the women there were so helpful. I received so many compliments on my dress! My new go to for black tie events.
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July 2023 by Dr. Jane White
A variety of formal, cocktail dresses and accessories. You can rent or buy, a bit pricey for rental.
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July 2023 by Leigh Gately
Wonderful experience with this place. Everyone is very knowledgeable of the stock and so helpful! They can have you dressed and out the door for pretty much any event at a great price too!
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June 2023 by Lena Paige Music
Kristen is awesome!!We were going to a black tie fundraiser. I wanted a very special dress for this occasion. At The Showroom, I had my dress, shoes and earrings picked out in a matter of minutes.I had massive compliments all night long and I felt like a million bucks!Thank you, Kristen!!
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May 2023 by Lisa G.
Visited for the first time yesterday, at the urging of friends. Have struggled for WEEKS to find a dress for a rehearsal dinner and the young lady at Showroom had put the perfect dress in a dressing room for me within 10 minutes of me walking in the door. I could have saved myself the 30 minutes I spent looking through the racks for myself! Owner checked us out and gladly adjusted me return date to accommodate my schedule and even offered for me to take the dress last night to save myself another trip pre-wedding festivities. Four stars was only due to limited selection on size "L" or 12 and up but, hey, they still had my dress
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March 2023 by Ashley Robertson
Heard about them for years and finally got the chance to see for myself and super happy with the service and selection. They found the perfect dress for me and I was in and out in 45 minutes!
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February 2023 by Aaron Binkley
This afternoon, at a paid appointment, we asked the register clerk if they could note a dress in which we were interested to make it easier to find upon our return. She rudely refused (even though the clerk assisting us said it would be fine), and she refused to return our deposit AND asked us never to return (so that we could not use the deposit). She told us that they did not need our business. Do not patronize The Showroom Nashville as they give misleading information about their inventory and attempt to earn money off booking fees in lieu of providing quality merchandise with a wide selection.
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February 2023 by KaShawna Patton
I visited The Showroom 3 days before NYE. I walked in, and naturally, it was pretty full. I asked for help and immediately received it. I was feeling extremely bloated and having a hard time finding something, but that didn't stop the staff from trying to help me through my indecision. Unfortunately, I didn't rent a dress because I couldn't find a cocktail dress that worked for me (remember, I was bloated). I will be back for my next formal event because they have a plethora of beautiful gowns to choose from. The staff was kind and helpful the entire time I was there, and I think they did a great job tending to so many customers. There's a fine line between helping a customer and giving the customer space to process, and I think they did a great job toggling that line.
