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March 2024 by Robert Rsles
Cashiers have an attitude like they don't want to work here the parking lot it's nasty the restrooms are nasty dirty...lazy people work here
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January 2024 by Amanuel Bahlibi
Casher was unprossetional and did not give service respectful way.
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December 2023 by Josh Bustamante
GHETTO. Saw a roach crawling on the floor as soon as I walked in. Bathroom was blocked off and closed. Will be reporting them to the health department for a surprise inspection. AVOID!
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October 2023 by TRuss
Pleasantly surprised at the great selection they have here. Brisket burrito is pretty tasty & THEY HAVE PURITY CHOCOLATE MILK ??Made my whole day!!!! In so many truckstops, they only have the ultra homogenized (shelf life 6-9 mths... Um NOPE)Rare to find Purity brand!! It's my favorite. Thanks Thornton's for having all we needed. Service was friendly as well !! Will def stop here again when in the area.
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October 2023 by Walter Gomez
-0 star !!! Restroom hadn’t soap for 2 days , I told the staff about it, and they don’t care . TA truck stop 110 % better , it’s at Cross the street.
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August 2023 by Karen Nagassar
The Caucasian night clerk is absolutely hateful, could be prejudice as well. I'll never go back to this location. Stock your candy and stay out of the customers way, clean the freaking bathroom too. Pendejo. Disgusting Soul. Just what we need more HATE.
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August 2023 by Jaime W
I’d give zero stars if possible. As noted by plenty of other reviews, the bathroom is absolutely disgusting. The blue light is also just ridiculous. As for staff, rude would be an understatement. Clearly zero concerns for customers but based on the canned answer to any bad review on here it looks like it comes from the top. We were waiting in line of about 5 people. Bree Bree opened a new register and began taking anyone who walked up instead of helping those of us who were in line. But then I was shocked when she asked the guy behind me if he needed something quick, WHILE I was standing in front of her waiting to be rung up. She rang up his cigarillo purchase while I was just stunned. I was literally shocked. I hate to say race played a part but it sure seemed to. I guess I wasn’t the right color to get her assistance. I’d go ANYWHERE else than here. Employees don’t care and corporate clearly does not either. If I were running out of gas and there were no other stations, I’d risk making it to the next one. The guy that runs the shell next door is friendly enough. Do yourself a favor and go there
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August 2023 by Lenny Saldarriaga
My recent visit to Thorntons Store #617 at around 10:16pm on July 31th, 2023 was extremely disappointing and disheartening. The employee I encountered was not only disrespectful but also laughed at me when I tried to address their rude behavior towards customers.When I asked to speak to the manager and requested corporate information to report the incident, the general manager's response was shocking. Instead of addressing the issue, she threatened to call the police unless I left the store immediately. I simply wanted her name so I could inform corporate about her behavior, but she refused to listen and called the cops on me.Her accusation that I was being condescending was completely unfounded and further added to the distress of the situation. The lack of professionalism and empathy displayed by both the employee and the general manager was deeply disappointing.I hope Thorntons takes swift action to address this matter, as it reflects poorly on their customer service and overall reputation. The first employee I encountered who was disrespectful is a 19 year old male with long hair and a mustache, and the general manager who made the situation worse than what it needed to be has red short hair shaved on the right side she also wore glasses and had tattoos. I have never encountered such disrespect and humiliation truckers beware stay clear of this place.
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August 2023 by Reana Maddox
Bathrooms was extremely nasty, cashier’s was unprofessional! Other than that the store had plenty to choose from, the fountain machine needed the be checked due to most sodas was out! Not a truck stop I would recommend!
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July 2023 by Lenny S.
My recent visit to Thorntons Store #617 at around 10:16pm on July 31th, 2023 was extremely disappointing and disheartening. The employee I encountered was not only disrespectful but also laughed at me when I tried to address their rude behavior towards customers.When I asked to speak to the manager and requested corporate information to report the incident, the general manager's response was shocking. Instead of addressing the issue, she threatened to call the police unless I left the store immediately. I simply wanted her name so I could inform corporate about her behavior, but she refused to listen and called the cops on me.Her accusation that I was being condescending was completely unfounded and further added to the distress of the situation. The lack of professionalism and empathy displayed by both the employee and the general manager was deeply disappointing.I hope Thorntons takes swift action to address this matter, as it reflects poorly on their customer service and overall reputation. The first employee I encountered who was disrespectful is a 19 year old male with long hair and a mustache, and the general manager who made the situation worse than what it needed to be has red short hair shaved on the right side she also wore glasses and had tattoos. I have never encountered such disrespect and humiliation truckers beware stay clear of this place.
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June 2023 by Jose Lopez III
Restroom has a very strong blue light, you will feel like if your at the club…but the restroom stalls need toilet paper, all stalls were empty. Take your own toilet paper when stopping at this location.
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June 2023 by Ashley B.
I saw a post of ppl cleaning their dirty needles in the rest room toilet paper and today that is what I run into after seeing that post on Facebook years ago I've always used the covers for the seats and checked my toilet paper before using! And that is why I always have my own toilet paper not adding the fact when you walk in the bathroom the light is blue almost blinding im guessing easier to find veins go into the other toilet and their was literally piss and shit on the seat and there wasn't a men's rest room either for my bf. I come out and the staff is looking at me crazy because I'm guessing I had my bf come bring me my own toilet paper because they have blood filled toilet paper in the rest rooms and it was completely disgusting
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June 2023 by Sandra Moerer
Haven’t even stopped here yet, just unpleasant workers over the phone. Just trying to verify the price of semi diesel so I can properly trip plan and was told “they won’t let us tell the prices over the phone no more” (which is stupid). I asked if she could just say yes or no at the price I saw and was told rudely she was trying to help someone and couldn’t look. I was willing to hold, but ended up feeling like a burden and definitely not important as a customer. Very poor customer service indeed. I guess Thorntons doesn’t want my business…oh yea, we spend quite a bit on fuel AND other things in stores. Guess I’ll give my money to others who act like they want it.
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June 2023 by My name is Nobody
I know the purpose for the restroom lighting & I get it,but it's also really kind of weird and it makes me uncomfortable. But do appreciate the optional truck parking areas.
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May 2023 by Sabra Reacts
I'd leave 0 stars if I could. We stopped in for gas and to use the restrooms. The women's bathroom was destroyed. One door wouldn't open properly and the flush sensor on the other was gone and just wires sticking out of the wall. The toilet paper holder was barely hanging on the wall and there wasn't one at all in the other. Just a toilet paper roll on the floor. It didn't look to have been cleaned in days. I would have hated to have seen the men's restrooms
