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October 2023 by Wu F.
Fantastic customer service. I've been going to this branch for years. My whole family can count on their service. Will be going back as long as we live here!
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September 2023 by Omar Burgess
Very professional, helpful and friendly staff. They called when they said they would and they gave me a rid to and from the store and were happy to do it. Can't say enough, in a day when customer service is no existent in most places.i was very happy with their work.
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September 2023 by Alena B.
I brought my vehicle here because one of my tires that was patched up a couple of times last year is just now wearing out. I moved to Nashville, TN from N. Hollywood, CA. so I came from a place where you gotta worry about running over nails frequently. A gentleman name Anthony helped me out with putting air in my bad tire while I had to work thru Uber and was able to get my bad tire replaced by them.Gary helped with the service. The staff are all kind and it didn't take very long to get my vehicle in and out which was a surprise because they are generally a very busy shop. Their oil change deals provide a lot more perks than Jiffy Lube for sure. I eventually will need to replace all of my tires, so I definitely will be returning here.
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September 2023 by Jeffery Ligon
First time going to tire discounters, and it was a wonderful experience. Chuck and Anthony did a great job. Will definitely come back.
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September 2023 by Chad Hatcher
Never had a bad experience. I have encountered some wait times but that's to be expected when they're busy but the techs are always helpful and friendly ?
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July 2023 by Brian Grundy
This store was great. Honest, fair, and took care of everything needed. They could of sold me things that I didn’t need, but worked through exactly what was needed. Rather than making a little extra today, have a customer for years to come.Thank you TD team!
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July 2023 by Brooke Seifert
very rude when trying to make an appointment. he asked me for my first and last name and I said my first name and before I could even start spelling my last name he said “I need your last name” and I finally said “I know, you just asked me that and I was going to spell it for you, can you be a little nicer” and then he hung up on me - GREAT CUSTOMER SERVICE. l’ll take my car and money elsewhere.
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May 2023 by Lance Paine
Tires are full price so I’m not sure what the “Discounters” refers to but it’s likely the service. If you like making a tire rotation appointment a week in advance, dropping your car off two hours before the appointment and then returning three and a half hours after the scheduled appointment to find your car has only been turned around and “pointed at the tire bay” then this is your spot.The icing on the cake is having the attendant yell the Tire Discounters policy of treating all scheduled appointments basically the same as first come first served as you drive away on the full priced and unrotated tires you naively bought here thinking they would actually treat you decently when you brought your car in for the free tire rotation they sold you when you paid full price for four new tires.
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April 2023 by A k
I always have a terrific experience at this location. Jonathan always helps explain things to me. This place is willing to work with me since they know I do most maintenance on my vehicles. I have two vehicles and been a customer at this location for 4 years.
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April 2023 by Andrew Thurman
Most people friendly minute one guy who said could be 40 minutes to 8 or so hours. Had to work so stuck with spare for extra day, live in Fairview work in Nashville. Brought my car back next day going out of town and they had it before I left town which was nice. Guys I dealt with first and second were nice but didn't give me option of which set of tires I wanted. Almost 500 for 2 tires and an alignment. Guy who made comment about time first day checked me out and said 400+ though was quoted 300 day before. Can get better service and prices from Costco or local walmart. Too pricey for "discount" tires store. Would not recommend
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April 2023 by Alan Proctor
I had an appointment recently at Tire Discounters for 2 pm. I arrived early 15 minutes and confirmed my appointment with the guy at the front desk. He took my keys and we discussed what work I would like done. I left to go to lunch for 15 minutes and came back. It was 2pm and they had not moved my truck, no worries I thought, they are running behind. Another 15 minutes pass, okay, they are pretty behind. I wait around another 15 minutes before asking for my keys back. I was 30 minutes into my appointment with no one touching or looking at my truck. They were clearly working hard and over booked. Sucks that they would take an appointment knowing they are overbooking and that will impact their customer's timeline. I'm going to look for a new facility one that can keep to their appointments. I feel my time was completely wasted by trying to support this business. I
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April 2023 by Mark S.
I have a three-year alignment contract with this business. I tried to go to the location closer to my house, but was told they were a week out in appointments and as summer begins. They said it was a four week wait. Obviously that's unacceptable. So I drove four towns away to the next tire discounters location. When I got here for my 11 o'clock appointment, I was told it would be 2 to 3 hours. I've seen many alignments done and it takes 20 minutes to do. I asked why I was gonna take that long and was basically just told that's the way it goes. Tried to get a phone number from corporate off of their website and zero phone numbers are listed. Went to the chat option and was told by that person that I had to deal with the local store manager. Or the manager is not here today and will not be here all day. At this point I want a refund prorated for a broken contract and I will take my business elsewhere
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February 2023 by Victoria H.
This place is great! I was on my way home to Miami from Jackson, Tennessee and an hour into the drive my tire popped. I called them because it was 6 and they close at 7 but I was an hour away. Jeff advised me to just come in and they would help me because they understand I was in a hurry home. When I got there Jonathon helped me. He was very nice and attentive. They helped without hesitation even though I walked in five minutes before closing. He got my car fixed up and ready to go within twenty minutes. I am so grateful for their amazing service . I HIGHLY recommend.
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February 2023 by Ryan S
This location has gotten better over the years. I admittedly had a bad experience about 3-4 years ago and looking back, they already had new people in place trying to make it better. They worked with me to keep my business and honestly, since then I’ve had great experiences. I’ve got multiple cars in their system, so I’m there 4-6 times a year. Each time, I see hard working folks from the manager down. Conversation is professional and efficient, and the service speed seems to have gotten better every year, despite their increasing popularity. For my past service I was expecting 2+ hours and I was out of there in less than an hour. If they keep running it the way they are now, with the great group of people they have, I’m a customer for life!
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February 2023 by Kim Thompson
Great service, very happy with the outcome. I just bought a used car and it needed tires so I showed up at Tire Discounters on Hwy 100. They promised to check the brakes, shocks, etc. and everything was fine. They certainly helped my comfort level with recently buying a used car. Then my wife got a screw in her tire and I took her car up to get the tire fixed at this same store. They jumped right on it and fixed the problem without my having to wait long or get a rental. Great place!!!!