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September 2023 by Jose Francisco Mena Zelaya
Bad customer service. Don’t go there! They charged me extra
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May 2023 by Jo Knight
This is the only uhaul in East Nashville that made business easy. Simple instructions, visible signage. Great job!!
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January 2022 by T Greer
Our Uhaul dealer really worked with us and it was appreciated. We arrived to pick up our Uhaul from a reservation that I had made. The reservation was guaranteed by Uhaul via email and I was called by a Uhaul representative that it was confirmed. Once we arrived our Uhaul dealer said he didn't have the reservation and that they probably transferred it somewhere else. I called the Uhaul customer service and indeed that is what happened. I was so mad because I was not informed. But the dealer had a truck available and worked with us to reserve it so we didn't have to spend the time calling customer service to get it resolved.
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January 2022 by T Frierson
Our Uhaul dealer really worked with us and it was appreciated. We arrived to pick up our Uhaul from a reservation that I had made. The reservation was guaranteed by Uhaul via email and I was called by a Uhaul representative that it was confirmed. Once we arrived our Uhaul dealer said he didn't have the reservation and that they probably transferred it somewhere else. I called the Uhaul customer service and indeed that is what happened. I was so mad because I was not informed. But the dealer had a truck available and worked with us to reserve it so we didn't have to spend the time calling customer service to get it resolved.
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September 2021 by bekieshe Ba
Everything was easy
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August 2021 by David Grimes
Uhauls are parked in a small shopping center parking lot with no sign on which business it is located in. It was in the sprint store.
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June 2021 by Gary Gray
Realy nice, had to pick up some kitchen cabinets, needed a truck.
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October 2020 by Erick H.
Confusing to find because of owner's contract with primary franchise operator, but he is very friendly and helpful. The best U-Haul experience I've ever had!
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September 2020 by Carol Chaparro
Guy was very helpful
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October 2018 by Sharon Aiken
Blink and you'll miss it. It's in the Boost Mobile office in a small strip mall. Great customer service.
