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February 2024 by Julissa P.
I purchased a few things over the years but let me tell you the jewelry here doesn't last very long, I had silver triangle earrings I bought that lasted me only 9 months before they turned gray/black yet I am very good at taking care of my jewelry and never once did I let them touch water or perfume. I have jewelry from Forever 21 that lasts longer in terms of longevity this place isn't it.
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February 2024 by Siri L.
I paid expedited shipping ($24) for my order in order to receive it in time for a gift exchange I was attending. The items came in on time, but 1 of the 2 items was damaged. I immediately reached out to customer service to see if they could send a new one right away. I heard from them 5 days later, which was the day of the event. They offered me store credit or a refund. I asked for my shipping expenses too and they said no because they arrived on time. I followed up with a phone call and explained the situation- same answer. Very disappointed!
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February 2024 by Cameron K.
Customer service was great! Had some parking trouble and the manager was so kind and helped us. Immediately ran to do whatever she could to support us. Items and selection were great! Will visit again!
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February 2024 by K B.
I finally visited Nashville because of the tv coverage. I was disappointed in this store. KC is a baller and she seems to know quality things. She went on record saying it was the best year ever. Might be time to reinvest/update the storefront and the line. Gorjana is a great example of products ranging from affordable to premium that do not tarnish. They last until they're out of style. I'm sure there's more to this story or it's just time for a consultant.
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October 2023 by Amanda Birkenmeier
Oh. My. God. I had the best shopping experience. The absolutely adorable gentleman who waited on me went the extra mile to make sure that my first shopping trip here was delightful. Not only was I offered a water or hard Seltzer (like what?!?!? Amazing!) but also, he made sure that i was able to find exactly what i needed. I walked out with my “girl boss” earrings that i have been eyeing for a couple years now. I. Love!
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August 2023 by Brian Bock (Doc)
Beautiful jewelry and the service was ok first visit and fantastic for our second visit. Had a small issue with a purchase and the staff went above and beyond rectifying issue quickly.
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August 2023 by Amber Singleton
I purchase jewelry from Uncommon James often. I’ve been to the store and love it. The jewelry last a long time and it is absolutely darling. My only issue is if you order via their website, be sure not to pay for quick shipping. I paid for the 2 day delivery and it has been 6 days and I still have not received my products. It’s saying it will be another 2 days before I do. Just a heads up not to pay an extra 50+ dollars for faster shipping. It’s also very difficult to reach anyone who can help. Hope this helps.
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August 2023 by Bekah Granstrom
Stopped in on a Wednesday morning and they were decently busy! Lexi greated us as soon we came in the door and explained what was in the store and encouraged trying pieces on! It was a great experience and I got some new earrings! Wish I didn't live so far away because I would shop there often! Grateful I can shop online but the in store shopping was fun!
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July 2023 by Lisa Penn
I’m glad I didn’t pay attention to the bad reviews. I’ve ordered beautiful pieces of jewelry numerous times and I love every piece. I wear a simple pair of gold earrings every day and hardly ever take them off. They’re not damaged one bit. People need to understand that they’re not 14k gold, that’s why they’re affordable. I don’t think anything I’ve gotten was overpriced. Also, any time I’ve had questions, I called the Nashville store and the girls are always super sweet and helpful. I just ordered serum today. Can’t wait to try it!!!! I hope the manager reads this review…if so, great job picking the Nashville team!!!!
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July 2023 by Jennifer Conner
I ordered the Nashville necklace which had a long gold chain and crescent charm on it. The gold color was very off and looked extremely fake/cheap. To make matters worse, the necklace broke after only 2 light wears. The company would not replace it or give me a store credit because it was past their 6 month return policy. They lost a customer rather than honoring an inferior product claim! They offered me a $5 coupon toward a new purchase which was insulting after the amount of money I have spent with them.
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July 2023 by Brooke Chatham
Be aware that the quality of this jewelry is terrible. We have several pairs of earrings (all of which fall out often because the clasp is very flimsy) and the necklaces we have all broke within the first few wears. The pictures on the site are adorable, but the jewelry disappoints. The customer service reps are never able to resolve issues.
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June 2023 by Jenna Coules-Prestridge
The staff is very friendly and helpful. It was hard seeing the displays on the back wall because all of the people. I love the styles of the jewelry, but the quality doesn’t justify the price. I had one necklace and all of the cubic zirconias turned dark. Another necklace the clasp broke off. I reached out and it was final sale, so nothing they could do. I understand they can’t do an exchange, refund or store credit but a discount code would be nice to make up for the defective products.
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May 2023 by Dana K.
I was extremely unimpressed with the quality of the earrings I purchased. One pair even broke after the first use- and it was $68! They were way too expensive for what I got. I would not recommend the jewelry at all!
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May 2023 by Beth Richardson
1st time here! We came on a Sunday morning around 10 am and it wasn’t busy at all. Not much free parking at all besides paying to park. Very cute little store. There is some photo opts available inside.
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May 2023 by Miranda Lermy
I never write reviews unless the seller ask me to. However, this is something I am excited to write about. If you are allergic to dairy or you are dairy free, buy Kristin’s cookbooks for some amazing recipes that you know will taste good. You no longer have to toss a meal, because the recipe you got from Pinterest was trash.Perfect recipes for healthier foods and some unhealthy “healthy” recipes that taste amazing. Please, do yourself a favor and buy them all. I already have two of them and plan on buying the third one.
