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December 2023 by CAROLYN SHARPE
Reginald was very professional and responsive to my shipping needs. I appreciated all his expertise and marvelous customer service. Happy NewYear UPS Hermitage Store ?
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December 2023 by Beth Stolts
Great team at this location. Suzanne is always friendly and very helpful! Kudos to all of the staff during this busy time of year!
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December 2023 by Susan Hester
Suzanne did an excellent job helping me at UPS today! She was very pleasant and made the whole process very easy. I always have a great experience at this UPS store.
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October 2023 by Melanie Brown
Suzanne was extremely helpful and courteous. She answered all of my questions even the one about her most interesting shipped item. ?
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October 2023 by Bryce Christenson
My transaction today was so smooth! I had several Amazon returns and the employee (279759) was extremely helpful! She was so kind and knowledgeable about what she was doing. She had great recommendations and was patient with my multitude of returns!! She is a huge asset to this store - #2279!! Keep up the great work!
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October 2023 by Cloud Wagner
Reginald and Hibek were both calm, friendly, and apologetic to the long line of customers while their scanners SUCKED and the employees managed to get them running again. Why in the world don’t you get them speedy up-to-date equipment! Lucky for UPS, those employees kept their smiles and were pleasant. Otherwise that extra long line out the door would have been extremely unhappy. The employees should be rewarded!
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October 2023 by Melissa Martinez
Reginald was absolutely amazing. He was very helpful in returning the office equipment to a previous employer. He had a smile the whole time and even though the store was busy, never made me feel like I was an inconvenience to him. Thanks so much! This is just one of the reasons I only come to you guys. ;)
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October 2023 by Carole de Casal
Reginald and Emily: They are the best!! Always cheerful, always greet me with a smile...always willing to do whatever crazy mail thing I need that day! Go in several times a week just to see their smiles and hear their HI! Go visit them!
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October 2023 by Vince Settle
Suzanne was so pleasant! She asked what I was shipping and I told her peanuts. She asked if they were boiled, roasted or raw.I told her boiled and salty.She was so happy to ship my salty nuts!! You can only imagine the bantor! She made it fun.
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October 2023 by Elizabeth
Came in and had a great experience with Reginald. He has exceptional customer service skills and is really nice. Definitely a 5 star employee!
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September 2023 by Jordan Gregory
Always a line, never a bother from those who work there. They have a way to balance the crowd and all the personalities that come in the store with excellent customer service. They’re efficient and over the top nice.Reginald, the person who helped me, could have not done a better job. Someone get this man a raise.
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August 2023 by Michelle Wilkins
I never thought I could love a UPS but I love this UPS. I always have so many returns (thank you Amazon) and everyone that works here is so patient and nice, even when they’re slammed which is often. I will go out of my way to go to this location even if it’s not the most convenient. Emily is an angel but everyone that works here is so nice!
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August 2023 by Allie Hitchcock
The line was long from the moment I walked in to the moment I left, but shoutout to Emily who was working hard on her own to get everyone serviced in a timely manner. She had an excellent attitude given the amount of people waiting in line and was equally as kind when speaking to her over the phone prior to my visit.
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August 2023 by Justin Egwuatu
My father and I wanted to ship some chairs last minute to UPS and they were very helpful. A worker named Ariel was very caring and kind throughout the whole process. Not only did she help us put all of our equipment inside the box, but she also helped solve and answer all of our problems and questions as well. I want to thank the UPS company for their help, but most importantly Ariel for being an amazing employee.
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August 2023 by Jessica Cornwell
I returned some packages to the UPS store in Hermitage yesterday afternoon. Reginald greeted me once I entered the store. He went out of his way to help me and was incredibly kind. The world needs more people like him in the world. Thank you, Reginald!