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November 2023 by Richard Miller
They did their best to help me out
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September 2023 by Jodie
ATM is always down, can never deposit cash or withdraw cash
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July 2023 by Ganga Ram
Last week was the first time ever somebody greeted and was actually helpful in this branch of USB
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August 2022 by ALEXANDER T
1&continue Corporations ALL like 8th 86.627097 PAY ATTENTION FOR YOUR home ? ? ? ? 7-ELEVEN IS ❤️ ? ?
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May 2022 by Dave Dotson
The staff here are friendly and helpful on every visit. Not everything is perfect with US Bank corporate and I've had some odd minor issues (slow to get a replacement card) but this branch does everything in their power to be an advocate for the customer. Highly recommended!
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March 2022 by Veronica C.
Miss Vicky was so nice and helpful. This location is conveniently located in the corner so it's easily accessible. They have drive-thru ATM and also tellers. Came here with my sister and she likes their bank.
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January 2022 by kent love
happened to deposit a check via ATM at this branch location on the 11/26/2021 at around 11.55pm , ATM accepted my deposit, got my check deposit confirmation via email ...however was saddened that after 2 weeks i noticed a deduction on my saving account of the exact amount on the check that i had deposited back on 11/26... called customer service on 12/11/2021, and was told that the check that i had deposited on that date had a fuzzy image and that's why they deducted that money off my account , gave me a run down of they will re send that check back to me to deposit directly in the bank within 7-10 business days , i waited for that time frame given to me but in vain , called back customer service and the lady on the line was rude with no customer service ethics , she said and i quote " sir i can't be able to help you now , but what i can do is to request another request to have your check re-issued and sent to you via mail..." and this was on 12/21/2021, up to now 1/21/2022, have not seen my check ..... called the branch and they giving run downs on my money .....Its my money and i need it now , and this will be the last time i have an account in this bank .......
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December 2021 by Melissa Chont
Deposited a legitimate check via mobile app in November. Shredded it 2 weeks later once accepted and spent. In December - weeks later, and 1 week before Christmas - US Bank decided the picture taken and accepted via their mobile app was too fuzzy to read the account number so they “adjusted” my account by subtracting the full check amount without any notification whatsoever. When I went to the branch to discuss this with Ami (after 20 minutes on hold on the phone going nowhere) it was clear they’d rather lose my account than do the right thing and give me my money back. I’m taking my business to Ascend credit union right down the street - they give their customers cash bonuses at Christmas (to share their yearly success) versus US Bank who will rob you of your legitimate earnings a week before Christmas without saying a word (hoping you won’t notice they’ve taken your money).
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June 2021 by Lindsey Engleman
Terrible service
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April 2021 by A. J.
$7 fee to cash their own checks! Going on vacation with no cash because none of the US Bank ATMs ever work! It has been a real joy dealing with your headaches and hassles US Bank!!!!
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November 2020 by Ilaan Ghadelene
...this office has all the amenities that represent USBank; helpful, asking questions, mentioning other services available...in addition we would like to give a special thank you to Ruby Garcia...her thoughtfulness and assistance in addressing our monetary needs put us at ease in our transaction...
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October 2019 by Stavros P.
I went to this bank after having problems with the other Banks does employee there help me out greatly open my account give me no issues really easy to open offered me a secured credit card to build my credit I really appreciate everybody there they have done an awesome job
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June 2019 by Alex Kotlaris
Had great service from Courtney P
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November 2017 by daniel lookabaugh
Awesome customer service!
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July 2017 by sweetsunnydaygirl
Love coming here :) I LOVE the Drive-Thru ATM!!! I drive out of the way to use it....it's so great to not have to fool with parking, going in, etc., when you don't feel like it! :) Also have had very friendly customer service for at least 6 years :) Bank managers have been very nice and helpful to me over the years as well, with information and help regarding any issues. Plus I love the location....right across from Hermitage Hills Baptist....very comforting and just a nice area! Highly recommended!! :):)
