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March 2024 by Savanna Charlie Isbell
Worst bunch of mail carriers ever. You send in a pick up request & they never want to pick up, even if they still deliver mail. You have to send in pick up requests several days in a row for them to get it. They just do what they want. Also have had them ignore an envelope package in my box that is outgoing for past two days, with flag clearly up & package right at front of box, where incoming mail had to be tucked in space under it both times! So they were clearly at the box. Today I had a pick up request in & the package still there & flag up & the carrier still ignored it & showed in more mail next to it. This is an ongoing problem & I don’t have transport or time to get to the post office myself when shipping things out, as I work all week with no car. I shouldn’t even have to do their job, that’s what their job is! They will lose me sales if my ship time drops from the gold standard one day & they inconvenience me having to run around trying to correct it. I seriously hate this mail service & post office.Edited to add: after contacting customer service & filing a complaint, I got email alert that my package was picked up, as I thought the local post office was contacted & corrected it. This was a lie. The package is still in my mailbox.
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January 2024 by Joel Joe
Chronically under-staffed ! The long waits do not appear to be the fault of the staff, but rather the post office budget cuts that have left the location without adequate staffing numbers ....
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December 2023 by alicia Chase
I have never in my life experienced an employee like Lisa Partee. She is so nice and has genuinely served every customer ahead of me with kindness patience and a great attitude. Amazing service!
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October 2023 by C Ritter
Came in before close, but apparently the only desk employee had already finished letting people in, so I was denied service. Asked if I could mail a package anyway since I was in there before close, and employee kept telling me no. So I left. I hate coming to this post office.
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September 2023 by George Adams
After numerous visits to this post office, I am forced to conclude that the various negative reviews are from people who are impossible to please. The postal workers are always extremely kind and will do their best to get you the best possible deal on whatever you need to send. If there’s not a lot going on, they’re always happy to chat as well.Docking one star for lack of bike parking, the only place to lock a bike is the barrier by the parking lot. It’s in a neighborhood with slow streets, so I have no doubt more people would bike if they could easily lock their bikes. As parking is limited, this would be a positive change.
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July 2023 by Amy K
The worst post office by far. You cant drop off packages that have pre-paid labels because the door is broken to the box inside the lobby. You have to stand in a long line because the grey hair lady is the worst. She is slow and you can tell she hates her job. Fix your drop-off door for packages. I will ship it out via UPS. At least they have a working drop-off box at every CVS.
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May 2023 by Tony C.
Every have a lazy Postal Worker that would rather post a notice for a package than knock on the door? I have had a few such occasions and find it frustrating. Once again, I was expecting a package and stayed home to receive it but the carrier had other plans. Despite two people being home, there was no knock but a notice placed with another package next to the door. Oh, the humanity!
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March 2023 by Stephen Brock
By far - and not even close - the WORST post office I’ve ever been to, and I’ve been to some bad ones. I’ve been lied to, and I think they may have a personal vendetta against my house from a previous tenant who wouldn’t move the mailbox. The guy behind me had a horror story of repeated packages marked “declined” when they never attempted to deliver. He said his carrier won’t even bother getting out of his truck. Obviously the other reviews reflect this. The overwhelming experience was of people who didn’t care, who would say anything to get you to leave, and who would screw you the second they got the chance. Just absolutely awful
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March 2023 by Kevin Walker
Very nice services. Never had any problem that couldn't be worked out. I trust the mailing services there 100%.
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February 2023 by Mags
The staff here are speedy, friendly, and very helpful! I was given helpful advice about packaging and assisted with how to locate mail that was being forwarded. I’m so grateful that this is now my local post office!
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January 2023 by Amy H.
If 0 starts was an option then 0 stars would be given.This post office blatantly stole my boyfriend's packages and nothing has been done about it. Despite the fact I have the proof that was given to me by another usps work who printed the history on the package and showed me it was scanned inside the post office with a P.O. Box scanner at the time when the tracking stated it was out for delivery and on the truck. Now I'm no genius but a package can't be in 2 places at once.And given the scans on the packages (1st one on Thursday said insufficient address and that it was being returned sender and I called right as the mailman was arriving back and he dated he never had a package for our address and given the fact it was same mailman we've had for 30 years I knew he wasn't lying. Yet they were unable to find the package all together in the post office. Fast forward to the next day when the second half of the package was supposed to arrive and this time the package was marked addressee unknown at address however we were home all day and no one knocked so I finally did my own digging at a diffident post office since the origin post office wasn't so friendly with me Friday. They printed out the logs of the packages and broke down the codes so there's no denying that the packages were scanned inside the office when the tracking stated they were out for delivery! Now no one can tell me where they are even though allegedly " it says returned to sender but I was in contact with the post office both times well before they would've been sent back" Also we should not the Second Lady I spoke too " Shawn" was very defensive and rude when it came to the packages and was refusing to listen to anything I had to say
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April 2022 by Elias Dib
Employee prejudiced discriminated and treated me with a racist manner.My name is Elias, 31, a working professional serving the society every day with respect and integrity.On Saturday, April 2, 2022 at 11:30 AM, I walked into the USPS store located at 1109 Woodland St, Nashville, TN 37206 and asked the counter employee who was a male with brown hair, at around 11:30 AM, which package color should I use to get the shipment abroad as fast as possible. He did not know and asked me to try any package.I stood in line and broke conversation with others as usual and was talking about how I grew up abroad in Lebanon and that my parents still live there, and all the good stuff!Suddenly, at 11:44 AM, the counter worker yelled over “USPS does not accept international shipments after 11:30 AM or 30 minutes before they close the establishment” which was 12 PM for this store on this day.>In my mind, I’m thinking, he could have told me this right when I entered and asked him about the international shipment package option, I needed
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February 2022 by Meredith Byrd
Love this post office! The people that work there are so nice. They let me “hand cancel” (or hand stamp) my beautiful wedding invitations. Great service if you’re sending beautiful calligraphed invitations that you don’t want to go through the machines and get stamped with a giant barcode.
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February 2022 by Alley C.
I would give zero stars if i could. The worst post office in Nashville and maybe the entire U.S.
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December 2021 by Sarah Johnson
Worst post office ever. They hardly ever open the doors on time. I work less than a mile away from there and have on several occasions tried to swing by before work but it’s near impossible. You can get there 20 before opening and it doesn’t matter, they won’t even open the doors sometimes until 8:10. So uncalled for.
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Nashville, Tennessee
