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March 2024 by Tom Pon
The heavy set lady at the front has been there for years I stopped coming years ago because how nasty she is unfortunately I had I package sent there lord and behold she is still employed here Nd again her attitude is so nasty as an adult forget man or women she is so ugly of a person it’s not funny I will take the job just so yall can replace her.
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March 2024 by Henry
Unfortunately my package was rerouted to this location and I had to pick it up. The clerk was horrible to deal with. I showed her proof of delivery and rather than checking she said it was probably still on the truck. After insisting it was there for 5 minutes, all the awhile she is giving attitude, she reluctantly went back and found the package. I tried to ask why it would have been rerouted and her response was she didn’t know because she is just a clerk. Well she wasn’t a good clerk either because she barely got me my package that was sitting in the room behind her. Hopefully I won’t have to deal with this location again, the clerks at the location on Broadway are so much kinder and better at their job.
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January 2024 by Sasha Brown
I usually come to this post office and they have quick service. Unfortunately today there was an employee at the front counter who was extremely rude, and she had an attitude. Instead of listening to the customer she just wanted to continue to talk over the customer and tell the customer to leave. I was so turned off I almost left until another employee offered to assist me. Thank you to the employee who has manners and wants to do her job. The other employee needs to learn some manners, and customer service skills. Drama at the post office is unnecessary, and unprofessional.
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January 2024 by Lauren Gunn
Rudest workers I’ve ever come in contact with. Visited on 1/3 at 1pm and the women who was at the window I was at was incredibly nasty towards me over me being confused. Just like anywhere, after the person in front of me walks away from the window I proceeded to walk up and she yelled at me “don’t be walking up on us without our permission” I proceeded to apologize for the confusion and she was still nasty and rude towards me. Will not be going back I’ll drive to a farther location to avoid that.
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December 2023 by Jay Sharna
I had the worst experience of rudeness with the woman working on 12/14/23 at around 2 on with black and red braids. it is very unfortunate that she was rude and the worst encounter ever. she did not have a name tag on or else I would enter her name. Do better!
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December 2023 by Allifaith Smith
Yup they were nasty??
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December 2023 by danny ha
The lady who was trying to help me locate my package had a nasty attitude. I trying to nice to her even though her breath stink really bad. She ask for the tracking number read it out to her, then tells me that’s long write it down. Like listening to someone read a number out is a hard task for her to do. She also seems like she didn’t want to be there at all. She had no customer service skills at all and needs training at it if she going to be dealing with people.
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October 2023 by Christy Farris
Rudest group of women I've ever met. Wouldn't even check for my package that said was delivered to my POB at this post office location! I mean it! Something needs to be said about this. I'm just shocked that after all these reviews that they are still allowing these ppl to be in customer service... the US Mail! They wouldn't even go look! Just told me that my package was delivered... but it wasn't that's why I'm here! The package won't fit in the box so YOU have it! I'm livid about how I've been treated... even when I paid for my box they weren't friendly or helpful.. "here fill this out"... I'm definitely gonna change locations. But I'll be darned if they didn't bring out a large package for me.. no it's for Chico! Another reason this was package was food for my animal!
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October 2023 by Mo Rez
Please avoid this post office at all cost if you could I would never put my food in this post office because I believe they got the most unfriendly clerics in the front never ever acknowledge you they never say hello how are you!!?? they grab your package sometimes before you say anything they tell you that you have a attitude if you ask her somethingThey never reply to your questionthis place need to be closed it's not a post office .. anywhere any post office in the nation is better than the post offices in Nashville
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September 2023 by Asia Graham
I have been trying to get my mail for 4 days now. I have went up there twice and called several times and still nothing, I was waiting on a check and you can reach anyone by phone. This is ridiculous!!
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September 2023 by Liv C
Paid $26.50 for pick up shipping they refused countless times to refund my money even though THEY NEVER SHOWED UP! It’s been too long for my bank to get my money back now I should have filed immediately. This post office is a joke. Ratchet af and have no idea how any of the women there are still employed. Great example of government jobs that go by years with company rather than the ability to actually do your job.
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August 2023 by Steven Mignoli
Went in to drop off a package to get mailed. I didn't get the chance to tape the label on while at work, so I figured they could just tape it for me or provide tape that I could use. The lady at the desk told me to buy a whole roll from there, or "just go home and tape it and come back." You're telling me you don't have rolls of tape back there that you use to tape packages all day?...I mean, for real?
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July 2023 by Latoyah Gates
“Lacy” is the bomb! Lacy is Very patient and understanding. I had a package that was lost for almost 2 weeks lacy took time to investigate the situation and found my package for me which I appreciate dearly! Thank you Lacy ❤️✌?
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July 2023 by Angalica Mason
When you call and try to speak to someone the automated system just repeats the same questions and doesn’t help you get to an agent.. my package has been sitting there for a week and haven’t been delivered.. no to mention the company I got my package from said it was supposed to arrive between the 11-13 and it’s the 18th and I still haven’t received it.
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February 2023 by GamingAmirah Wow
I understand that employees are overworked and underpaid…I’m a public worker as well however this does not negate the level of professionalism that should be a standard. Have a FaceTime phone call while you’re at work assisting customers should be a privacy violation.
