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April 2024 by Susanne Hicks
I took a package with a pre-paid label to drop off at the counter. I was the only person in the post office other than one clerk. She told me I should use the drop box outside. I stood there because, well, I was already there and I wanted a receipt and to know that it was leaving that day. She finally agreed to help me, but as she handed me the receipt, scolded me: "next time use the box outside." After I left, I was answering texts in the parking lot. She came out to empty the drive-up mailbox outside, and she went back inside for something, leaving the box open, the keys in the lock, and the mail she'd removed sitting there on the curb, for several minutes. This is a post office with known thefts from the mailbox outside (peoples' mail with checks gets stolen and the checks are wiped and re-written). I never leave mail in the outside boxes and would never--especially now.
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January 2024 by Mirko Pintar
Pretty much a very no reliable post office. That includes customer service inside and communication to general public. In the past the clerk didn’t find my mail, which one was on hold. Came back in the afternoon the another one founded without any problems. This time I stopped to find out that the office is closed, although it was during the publish working hours.There wasn’t any notification on the door to say any more information. Official phone number doesn’t have any message to notify the customers about working hours changes, nor anyone answer the call.
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January 2024 by Mirko P.
Pretty much a very no reliable post office. That includes customer service inside and communication to general public. In the past the clerk didn't find my mail, which one was on hold. Came back in the afternoon the another one founded without any problems. This time I stopped to find out that the office is closed, although it was during the publish working hours.There wasn't any notification on the door to say any more information. Official phone number doesn't have any message to notify the customers about working hours changes, nor anyone answer the call.
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August 2023 by Sarah Sommer
Incompetent and lazy. The woman working the counter refused to help me with a process because “she’d never done it before” and didn’T want to do it. She kept intimidating me when I asked her to please just try and yelled at me when I asked her what I was supposed to do. She eventually said “not get your mail I guess cause I’m not doing it.” I just needed help completing a change of address.
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March 2023 by R
I mailed valentines here one of them going to kentucky which is right next to our state. It’s been over a week and it hasn’t been delivered. Is this post office a black hole?
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December 2022 by bryan motycka
I went in to simply drop off a package for return with a preprinted return label on 12/22/22 at around 10:30 AM. The woman was very rude on the far right side of the counter and did not offer any help. They simply acted like they didn't even care. I've been going to this post office for 22 years and never seen the service this bad. I hope they actually returned my package...because with that kind of attitude I am skeptical.
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December 2022 by JJ KB
This post office does not open on time. They show that they open at 7:30 and they rarely do.
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December 2022 by C Rule
You can go in and buy printed stamps using the automated machines and mail things even when it's closed, which is very convenient.
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September 2022 by Sen Viswa
Moved to the neighborhood in May and still my mails are not getting delivered(August 30th). Complained twice about it and the post master left another vacant note in my mail box today. Not at all a pleasant experience and very frustrating.
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July 2022 by Anne Roos
Paid for premium forwarding and found they kept stuffing more and more into my mailbox despite my having visited th Green Hills PO and filled out all forms I was asked to fill out! I have been trying to call them all morning and no one at the PO answers.
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June 2022 by Daniel Morilha
Really really appreciated the patience they have with all their customers by explaining everything!
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April 2022 by Joe Crane
If I could give this place 0 stars I would. They have a postal worker who works there that refuses to come up my driveway and deliver packages becuase my dog barks too much. I would never want anyone to be fearful of a dog, but the fact of the matter is that I have had this same dog for 9 years at this very address and every other postal worker would deliver my packages. In addition to that, Amazon, FedEx, UPS, etc, will all currently deliver my packages. The one change is this worker....I am 100% certain that she is not fearful of my dog, but just flat out lazy.
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March 2022 by Erica Halpern
I own a small business and we ship frequently at USPS. First time at this location and I'll definitely be back. Kim was very helpful making sure our 100+ packages were dropped off safely. Thanks for a great experience!
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February 2022 by Bryant Best
Worst service I have seen at a USPS. And that's saying something. 0/10 would not recommend.
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January 2022 by SevierBoulton
Great customer service & friendly staff.Love this post office
