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March 2024 by Count Zer0
This location is consistently closed. The window will open late, randomly close during the day for hours, or not open at all. Notes on the door have stated closed due to "staffing issues" "lunch breaks" "computer issues" and those are just the ones I've seen. The outside blue mailbox was removed and I was told was not going to be replaced. This location is absolutely frustrating. I will say the mail carriers are wonderful and friendly and often very apologetic for the shortcomings of the offfice.
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February 2024 by Ray Rich
Awesome customer service!
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February 2024 by Randall Butler
Why is it that Mt. Juliet USPO can deliver the mail thru snow and ice, and Old Hickory hasn't delivered mail since last Wednesday, Jan.17? Pathetic OHPO! Old Hickory PO has less hills than Mt. Juliet total!
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October 2023 by Kelsey Kemp
I’ve tried to pick up a package several times now that they couldn’t deliver for some reason and theres nobody there. I can hear someone behind the closed window but they ignore you even though they’re supposed to be open.
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April 2023 by John C.
This USPS location is all right. There's just one window so if someone decides they want to mail out 100 envelopes in the middle of the afternoon when you just need to buy some stamps, you're gonna be standing in line for a long time. The guy who seems to be working there every time is friendly and helpful. Sometimes they don't have the box sizes you want for shipping stuff, but that's every location. It's super convenient having a location in the village too, hope it stays!
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December 2022 by Diana Sierra
First of all, it's not the first time I come here. I have been here with post office money orders. And always tell me the same thing. That they don't have change for amount on money order. So why do you sell money orders if you can't change money orders. She told me to go to other Post office. Not good at all. And this is the post office near my area. Needs to better there services.
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December 2022 by Pam Hawk
Everytime I go here no one comes to the window or the window is closed. Last year several Christmas gifts I mailed from here " never made their destination "...OH needs a REAL POST OFFICE.
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February 2022 by Mitchell Edwards
The most horrible customer service from this post office. My mail is messed up and they give me attitude about it.Government at its worst
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November 2021 by Dave Brown
tracked package claims to be delivered, tried calling them for an hour, noting more then there automated line. y'all should practice a better customer policy. it below average
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November 2021 by Shirley Wilson
Great post office. Great staff. Love the location
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October 2021 by Leslie Salzillo
A beautiful piece of Old Hickory Village history that still exists and is running. Walking inside is like entering a time machine. The wood and brass—it’s lovely. Yes, on some days it would be nice to have more than one window open, but I’ve been going there for twenty years and the most time I’ve ever had to wait is ten minutes. I remembering Nashville waiting up to 45-60 minutes—especially before Amazon, UPS and Fedx existed. We were all at the mercy of postal workers working at the counters, some of whom—well, that was a different time. This post office feels stress—free and pleasant. Staff is very attentive. No egos behind the counter. Friendly to everyone who comes in. That’s been my experience. Anyone coming into the village for the first time should definitely make a short visit inside.
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August 2021 by Blackeyesquirrel
Always patient and helpful.
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March 2021 by Brigitte Morris
Great local post office! Everyone at the counter is always friendly. It’s small so you may have to wait a bit longer but it doesn’t bother me one bit.
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March 2021 by Danger B. Byler
I'd give it less stars if I could. Very rude postmaster. Very unapologetic and careless staff.
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September 2020 by Criss Grimm
Negative stars if possible. THE worst service. Put mail in wrong PO Boxes, don’t know if you have a package or not, the list goes on and on. Text book definition of government incompetence. Lazy, slow, never get anything right. Biggest waste of tax dollars. Go to ANY other post office.
