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March 2024 by Sherisse Shipp
I love our mailman, but the staff at this office are rude and condescending. I was treated like an idiot.
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March 2024 by Misty Maria
They never pick up the phone. They’ve “disposed” of my package even though I set up mail forwarding 2 weeks before I moved and started receiving mail at my new address. This is why no one wants to use the USPS and it will be obsolete in a few short years. I called the general post office number and the automated service is so trash and doesn’t allow you to speak with an actual person. HORRIBLE CUSTOMER SERVICE all around from the U.S. Post Office in general. Just trashhh!!
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March 2024 by Pearlie Williams
I've used that post office since 1999. I love them ladies. We grew old together.
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February 2024 by Ryan Clark
Laziest employees I've ever seen. They gave me the wrong information when I went in there and now I have been on the phone for 4 hours trying to speak to someone at the local post office. No one will answer the phone.
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February 2024 by S. Way
Wonderful experience today! I walked in with two big packages to be dropped off, and as soon as the clerk saw me he directed me to a place on the counter where I could leave them without having to wait. He made my day.
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January 2024 by Bethany Susanne Mcgowan
There's always a long line. The place looks extremely dirty! They definitely should evaluate the lack of friendliness from Employees. The staff seems to be very unenthusiastic about their employment. I've only encountered 1 employee who made me feel appreciated as a customer. It's the lady on the far left end, with short hair. I dislike going to this location, and I try to avoid going at all costs!
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December 2023 by miss D
Worst post office everrrrr! They're slower than molasses, never answers their phone, mail carrier for Zermatt Ave the worst Carrier!We lived at 512 Zermatt Ave and moved since November 15th. A stop and change of address was done to have mails returned to sender, our mails and packages are still showing delivered there in the mail box. Call the post office there no one answers. This is ridiculous ???
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December 2023 by Julie Easterbrooks
It is ten minutes past opening and after knocking, ringing bells and talking to a delivery guy, no one one will come open the door to start business. There are 5 people waiting in the lobby and we all hear the commotion and laughter in the back behind the PO boxes.This is a federal building. There should be more care and consideration in its dealings. But it can only be ran as well as the people behind the desk and those people just don't seem to care about customer service. Or just simply don't care, period.Finally, someone showed up and turned on the lights, but then proceeded to take an additional ten minutes fiddling with the computer. I couldn't wait any longer. I should have been done by now and headed to my next obligation that I am now late for.Thanks for nothing guys. This location really deserves zero stars. And with that being said. I will never return to this post office if I can help it. Avoid it like the plague if you can unless you have nothing better to do because these people don't care about efficiency. AT ALL!!!
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December 2023 by Rob Gerling
I dropped off a package with a Christmas gift for my grandfather and he received an empty package. I’ve never had something stolen out of the mail in my life but this location is super sketchy. Do not drop off any packages here.
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December 2023 by Jerrod
Went to drop off a package and got to the post office at 5:55… 5 minutes before close. The door was locked and the clerk refused to acknowledge me… Whats the point of having operational hours when you close 10-15 minutes before the COB? This is a federal building and should adhere to federal standards…
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October 2023 by Mitchell Torrence
THANK YOU to Porsha for helping me today. I came in without labels, with the wrong labels put on my packages, and more... She patiently helped me get everything I needed squared away with a kind & compassionate attitude. Porsha is definitely the person you want helping you for any sort of customer service... Big props.
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October 2023 by Toni Marcum
They regularly steal packages here. I learned the hard way. Don't take chances. Go somewhere else because they will claim there is nothing you can do.
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October 2023 by Chris Gulley
CLOSE DOWN THIS LOCATION NOW OR HIRE NEW STAFF. No one answers the phone but when you get there people are just talking like there’s no care in the world. A representative never provided me a receipt. When I go back to the location there is such a hassle to just get a receipt for my purchase.
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September 2023 by Amanda Mora
Today was the first time in a long time I had to come to the post office in a long time. They have new employees that are awesome and very helpful!
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August 2023 by Roberta Goodman
37211 doesn't answer phone and give me GPS info on where they delivered my passport in Express Overnight envelope.