Visionworks Doctors of Optometry is a leading optical retailer offering eye exams for adults and children and a wide selection of glasses and contact lenses. Reviews note the experience can vary. Some customers report a rushed exam with only basic tests, while others describe a pleasant experience with a doctor who provides a good exam and makes them feel great. The retail and customer service experience receives consistent praise. The sales staff are described as extremely patient, friendly, kind, attentive, and helpful, providing consistently good customer service even when crowded. Staff are noted to go over and beyond to accommodate emergencies. Customers appreciate the affordable prices, good value, and timely receipt of frames, with any issues being fixed. A common recommendation is for the store to clean the sample frames better. Overall, many customers drive specifically to this location, have been going for years, and would highly recommend Visionworks for everyone.
The do was too fast and not careful to hear me say I was not sure about lense choices I’m older and it seemed a rushed consideration.
June 2024
I had the most pleasant experience at Visionworks!!!! My doctor commended me for taking care of myself. It showed in my exam. She said that she wished all of her patients had a good exam. That made me feel great. I would highly recommend Visionworks for everyone. Thank you Visionworks.
June 2024
I drive from Goodlettsville, TN to this location for all of my eye care needs. I throughly enjoy this store and the representatives there have the best customer service! Receive my frames always in a timely manner and whatever may be an issue for me they fix it
