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October 2023 by KayAnna A.
Had almost everything we needed in stock! The line took a bit but our cashier was very kind and welcoming. Definitely enjoyed our shopping experience overall. Walking distance from our hotel was even more convenient!
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June 2023 by Horton L.
Christina at the Pharmacy was so great, she really went above and beyond during this crazy time, she was so patient. I am really grateful for people like her during this crazy time to put herself at risk to help others. Thank you Christina!
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November 2022 by Ali E.
this walgreens pharmacy is an absolute nightmare; made me run around to call my doctor about a medicine with automatic refills, finally got them to get it to go through, they didn't have it ready when it was supposed to be and told me to wait another 3 hrs so I had to leave, then got a text saying they couldn't because of an insurance issue--I don't have insurance. Had to call them and had them hang up on me multiple times before I could even resolve the issue. finally got on the phone with someone (AGAIN) and when they finally decided to help I was on edge because I had spent almost an hr trying just to get them to answer and not immediately hang up on me. they are always busy because of their location but seriously if you can go somewhere else I suggest it. have had some of my worst experiences here when I have had to pick up medicine.
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June 2022 by Julia W.
If I could Give this location zero stars I would! I was visiting from out of town and needed a prescription for my asthma this was the closest Walgreens to my hotel so my doctor sent in the prescription. I got a text saying that there was a delay but it would be ready by 3:41 PM. I came by at 4:43 PM and was told that they sent me an email saying that they wouldn't have the prescription till tomorrow. I told him that is incorrect that that was not what the text message said the lady said she would give me a pharmacist. I waited 10 minutes and I was still refused a pharmacist. I kept pressing the call button and I kept yelling at me telling me they would be with me and just a. I asked what what Walgreens had this in stock and they to to me to go to the Walgreens and call. For this to so I called another Walgreens who was so much nicer than this location and they transferred my prescription and had me right out the door and on my way. Stay away from this horrid hellhole
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May 2022 by Caroline R.
Don't bother calling the pharmacy unless you want to waste your time and be on hold forever. Woman who answered was incredibly rude and useless even though i had a simple question. Can't believe these people are so unprofessional.
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April 2022 by Sean Thomas McKinney
This location is consistently filthy. The customer service can only be described as criminal. I would tell loved ones to buy their meds from a street level drug dealer before having a prescription filled by these incredibly incompetent people.
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December 2021 by Jordan H.
Went in because I had just had an emergency that NEEDED feminine products. They were closed 30 minutes before they should have been. This is ridiculous. If you are going to close when you feel like it. Maybe "feel like it" to change your hours so people who are depending on getting products you provide don't depend on you. Bologna. If I could give 0 stars I would. Merry Christmas to all and happy f****** New Year.
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October 2021 by Annie B.
I had a simple question and after 10 minutes of waiting on hold while making food someone picked up I asked a question and then I was never taken back off hold again. Whatever you need don't have to ask about it. They don't pick up the phone. And when they do it's negligibly considered communication.
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July 2021 by Google user
Terrible! Sat at window for 15 minutes and two pharmacy employees passed it at least a Dozen times. We repeatedly pushed the call button, waived at them, and even sounded our horn. They completely ignored us! Several cars drove off. Very rude!!
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March 2021 by Mike Winkler
I may only be a local guide here and the reviews below are seemingly negative but, let me reassure you. This Pharmacy had their $hit TOGETHER. Very satisfied with their customer service experience. Now, working in the CS “Customer Service” (for those that don’t speak our lingo) world I know a thing or two about CS. This place has it going on. Keep up the great work Charlotte Ave team. ??????.
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March 2021 by Jaclyn F.
The attitude of Ebonnie was incredibly rude. She talked to me in the most condescending tone. She acted like I was putting her out. If you are going to treat people that way you shouldn't be in customer service.
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February 2021 by Christian T.
Got accused of stealing from other Black employees. When Kanye said Black people were still slaves... he told no lie.
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January 2021 by Chris Baker
Terrible! Sat at window for 15 minutes and two pharmacy employees passed it at least aDozen times. We repeatedly pushed the call button, waived at them, and even sounded our horn. They completely ignored us! Several cars drove off. Very rude!!
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September 2020 by Misty C.
Ebony!!!! Thanks for a great experience and customer service excellence! I was buying a cart full of marked down school supplies and summer clearance that I will donate. She was patient and friendly. Thanks Ebony for your great attitude! Not doing 5stars because we should all strive to get better even when we are great!
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May 2020 by Kenneth P.
About the rudest pharmacist I have ever met. If I could give less than a 1 star I would. I will now drive out of my way to avoid that pit of misery.