About Vanderbilt Health Clinic at Walgreens Hermitage
Vanderbilt Health Clinic at Walgreens Hermitage provides pharmacy and vaccination services. Customer experiences with the pharmacy are described as hit-or-miss, varying by service. The prescription pick-up service, used most frequently, is particularly hit-or-miss, with recent problems involving medications not being ready as notified. For other services, staff are noted as helpful and friendly, and good customer service is reported, with prescriptions sometimes ready faster than expected. Experiences with pharmacists directly for questions, concerns, or vaccinations have never been negative. For vaccinations, such as the COVID booster and flu shot, the service is rated positively, though a complaint notes forms filled out online were not accepted, requiring them to be completed again in person. The curbside pick-up service trial did not go well, involving an incorrect order and billing issues that required in-person resolution. The pharmacy closes during a lunch hour, so verifying hours is advised. Overall, experiences over the last year have been mostly positive.
In and out fast the nurse was super nice and helpful as well as understanding with my needle phobia
March 2023
In and out fast the nurse was super nice and helpful as well as understanding with my needle phobia
December 2022
I booked my appointment online and did all the paperwork there as well. So when I arrived I was in and out pretty quickly. The staff were helpful and friendly! I have no complaints!
