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August 2023 by Sam Chambers
Everything you ever wanted to find in a drugstore.
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April 2023 by Katie Patrease
I came to this location to drop off a FedEx envelope and no one was working in the photo area . I waited 10 minutes before walking to the front to ask if anyone was working. The female talking to the cashier said " I'm coming " I continued to wait 5 more minutes before she walked back to me. I waited almost 20 minutes for her to tell me the scanner doesn't work . This was on Friday during my lunch break , thank you for wasting my time and providing another reason to never come back .Lazy and unprofessional, this location needs to closed permanently !
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April 2023 by Cody Cline
It was busy not many employees stood in line a bit, the Walgreens on Murfreesboro Rd older lady that runs the register rude!!!
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January 2023 by Michelle V. Brown
It is always clean and bright. The pharmacy is most of the time a long wait and they close the drive-thru so you don't have a choice but to come inside.
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August 2022 by Dominique Musgraves
Jasmine in pharmacy wouldn’t let me speak to explain my refill order. She said let her finish when i tried. Very rude. Ver unprofessional.
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March 2022 by Sandra McMinnis
I use Walgreens because they sale good products but I often have problems at the pharmacy. I had to be out of my medicine because the pharmacy tech said , " it was too early" and I told her it was not. She did not try to run my meds through my insurance to see she just be went by her own judgement, when I returned the next day because I desperately needed my meds and knowing I was out I told her again that my meds were past due she added another day to when I could pick them up all without trying to run them through my insurance. She never took my word or even considered that I was right, I believe because one was a controlled substance that I was trying to get that earlier than I was supposed to. I returned yet for the third day to tell her to call my doctor because I had told my doctor what was going on and my doctor agreed that Walgreens often does this to her patients. I told the same tech on the third day what my doctor had said and she finally listened to me and run my meds through my insurance and they went through when she ran it. I told her my meds are 28 days script not 30 and she assumed that because all my other meds were 30 day scripts but she never listened to me and made me feel like I was a drug addict or something. She made me suffer and go without my medicine 3 days which made me very sick. I am currently looking for another pharmacy that close to my home because of this experience. I told the other pharmacy staff that it took me three trips to get my medicine that was due 4:days ago and that the tech never would try to run my insurance or even take my word that she may be wrong and none of them said a damn word.
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February 2022 by Dylan Johannes
Fix your website ! You are not open at 9 on Sundays but 10. Waste of time and money because you cant state your correct hours
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February 2022 by Jasman Robinson
Horrible Customer Service Always A Long Wait Like They’re Always Under Staffed… No Matter What Time You Go It’s Always A Long Wait !
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January 2022 by Scott
5 days out to schedule a covid test. Which is understandable with the infection rates. When I get there I find out they’re unable to perform the test…. I guess they couldn’t even let me know before I drove all the way out there or schedule me at another location. The young lady did inform me there were other testing places I could go to however. What a joke I’ll never shop at another Walgreens again
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December 2021 by Crystal Rogers
Absolutely the worst pharmacy in the area. Slower than molasses in January. They have Absolutely no consideration for anyone's time. If you need a prescription filled in a reasonable amount of time, find another pharmacy. Right up the road is 100 times better.
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December 2021 by April Edwards
I have been waiting almost 24 hours for my prescription and still they aren't ready
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December 2021 by Shannon “Red” Thompson
Always rude at the pharmacy. Went to get my meds that has supposedly been ready since yesterday when they tell me they had to substitute it. Then tell me my insurance wont pay for it. Then they tell me they aren't going to give me ANY of my prescriptions and i need to go somewhere else. I tell them to send it to the gallatin pike location and they refused. One of my meds was my rescue inhaler. And i needed it then! I ended up having an asthma attack and going to the emergency room! My next call is my attorney.
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November 2021 by Kay Gee
I called to check on a prescription and was greeted verbally by someone who sounded like they hated their job. My whole attitude went from 100 to 0 real quick and I decided I would reciprocate her actions so she could get a feel of her customer service skills. I even ended the conversation with, "I hope you have a nice day!"... Although, she almost rubbed her unhappy attitude on me. Not today Satan!
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September 2021 by Shannon Thompson
Always rude at the pharmacy. Went to get my meds that has supposedly been ready since yesterday when they tell me they had to substitute it. Then tell me my insurance wont pay for it. Then they tell me they aren't going to give me ANY of my prescriptions and i need to go somewhere else. I tell them to send it to the gallatin pike location and they refused. One of my meds was my rescue inhaler. And i needed it then! I ended up having an asthma attack and going to the emergency room! My next call is my attorney.
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September 2021 by Riri Hentley
Horrible
