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February 2024 by Ella Martell
Started using these guys because they used to be helpful and kind. Lately it’s constant mistakes, lack of compassion, long wait times and a lack of consideration. Not sure if management or staff changed, but my recent experiences have been painfully arduous and rude. It shouldn’t take this much work to get the same prescription each month.This place shouldn’t be allowed to operate the way they are when they have a responsibility to people that are relying on them for their health. They are a mess, and the staff are just rude, communication is horrible and the mistakes are continually a problem.
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February 2024 by redas zakas
than ks for good service
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January 2024 by smitty 2700
Called ahead on Christmas was told the Pharmacy was open, but it was closed. Wasted my time driving to it. The photo center is open but not the pharmacy. What a waste of space.
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December 2023 by K G.
For the THIRD Holiday season in a row. The machine that makes gift tags is "down". For the THIRD time in 3 years I'm told this after my ready is supposed to be ready. I called the store to confirm before submitting the order and confirmed it was working. You guys need to do better!
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December 2023 by Kacey C.
Not sure how to spell her name I didn't see her name tag but I asked her for it and she said her name was Lanae she helped me so much today and I didn't even have to ask for it. She went out of her way willingly to find me a coupon for my medicine. She is super sweet and need more people like her working in pharmacies. Thank you lanae.
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December 2023 by Annelise Caldwell
waited for over an hour for my prescription to be filled only to find out that it had been ready the whole time
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December 2023 by Kayla Hale
This is absolutely the worst pharmacy I have ever dealt with in the last 20 years. We have had three separate awful experiences within the last two months between my medication and our children’s medication. Not only is the wait always long, no one acts like they care, and continue to ignore multiple customers, they have continued to put us in a bind with their lack of communication. The most recent example was today when my husband went to pick up eye drops for pink eye. It was called in yesterday from my oncologist. We KNEW there was no way it would be filled in a timely manner so decided to wait until this morning to pick it up. He goes to the pharmacy and they say it is not ready yet. His thought was “of course not “. He said ok, can you fill it now so when I come back it is ready. She said ok. We just called before we drove back up there and now she says that they are out of stock and it will be in the pharmacy in two days. That would have been nice to know earlier now that all the other pharmacies are closed. Again, third time something like this has happened. Before our issue today, we had already said we were switching pharmacies, but this is absolutely ridiculous . Walgreens isn’t a candy store, it is a pharmacy where people get their medication! If you do not want to do that, then close the door. I wish it was one person that was rude or one situation , but it is every person that we have dealt with in the pharmacy. As I was waiting two weeks ago for my son’s antibiotic, the techs were just as rude and uncaring to the three other customers that were there. It is 2023, we are all becoming accustomed to places being short staffed and over worked , but this is another level.
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November 2023 by Martha D
Quick, friendly and excellent customer service in the pharmacy. Vanderbilt also has a clinic here.
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October 2023 by Jeffery Davis
A customer for almost two years. Insanely rude staff. If you don’t like talking and explaining to customers find a new profession. This is literally what you are paid for. Yo I accept and agree to a job with a certain expectation. They basically throw their arms in the air giving off the feeling of “not my problem “. Close these places down and being back mom and pop pharmacies.
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October 2023 by Genesis C.
I'm definitely a regular. The staff are amazing every single one of them. I love Vicky Soo sweet. The night crew are amazing as well
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August 2023 by Kelly C.
This location claims 24h service but is not open. If you don't have the staff to keep this open, just change the hours.
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July 2023 by Cody Robinson
Best Walgreens in Nashville. They open early, have products other Walgreens don’t, & is very clean.
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April 2023 by Chelsea J.
A+ pharmacy and pharmacist! I came in today, right at 8am as they opened after being at urgent care. Jessica, the pharmacist quickly pulled up the order and had everything filled in 15 minutes. She was so kind and explained all the medications and the precautions to take. I also want to mention previously when they were out of a medication, she ordered it and had it filled next day. Jessica and the staff are super friendly, highly recommend!
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March 2023 by Ericka H.
Terrible pharmacy. Medications are never ready, they say 10-20 minute wait which it never is. Will never be sending scripts here again. To CVS I go.
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March 2023 by Erin Steward
They need to update their hours. I came 3 weeks ago during the week and just came tonight and the same sign is on the door. We will be closing at 10 tonight. Obviously it's not just 1 night. It's every night. Yall need to get it together. Either it's 24 hours or it's not.
