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February 2024 by Mr Mister
Used to be the best in the area. Now, they are understaffed, impolite and unconcerned.
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February 2024 by Dritan Olli
Worst service ever!Costumer service is terrible.
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February 2024 by Jim
Understaffed to the point of closing pharmacy for lunch. Rude and incompetent customer service. Never a good experience.
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June 2023 by Huey Hoopin
Awful miserable people work here
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April 2023 by Kevinanita Johnson
Please don’t use this Walgreens AT ALL. The whole store is Trash and should be closed down or majority of the people fired. They are always short staffed, which means you have to wait. I spoke to 1 nice person over the phone win the pharmacy for them to change my prescriptions to them at 8a. I called back around 1pm and the lady was very rude and tried to lie about having my medicine (after I had already spoke to Krogers) I had been n pain for 3 weeks and the lady RUDELY said “we’ll call you once it’s filled” I was never called, so I never got me medicine. They need all new employees. They only got this 1 star bc I had to leave one to leave a review
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November 2022 by Lynsey Jeanne Harkins
Can't return an item I bought 5 days ago with receipt because they don't carry it at their store. Like this isn't a huge multi billion dollar corporation. I have to take it back to the Donelson location, but don't want to go back there because the cashier is a creep that kept flirting with me when I just want to checkout and not be passed his phone number.
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November 2022 by Melvin Castro
Review is just from the store side since I haven’t use the pharmacy services. Stop by if I need some over the counter meds or snacks and always in an out quickly.
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June 2022 by Whitney Gilbert
The WORST Walgreens I’ve ever been to. They’re rude and you have to wait FOREVER for your prescription. I purposely downloaded the app so I could refill my prescription without having to come and wait and it’s NEVER ready when I get here!!! Pick a different location!
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June 2022 by Aaron Williams
They don't close at 10. They close at around 9:40.
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December 2021 by josh bailey
I love this location… just awesome comforting and all the above!
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October 2021 by Robin Zakhary
If there is no stars at all I would choose it ... the cashier her name is valia she have a bad attitude I was so sick and I just bought cold medicine and she asked me for ID and I was on my BIJAMA because it's the nearest pharmacy and I told her I didn't bring my ID and am just buying cold medicine because I am sick and I need to take the medicine and she refused to sell it to me and I asked the manager also who said the system asking to have the ID too which is so ridiculous because how come is the system above the logic I am 34 years old my info is on their system why if I put my phone number they will know my age too why they were very stubborn with a not felling well person and just went to buy medicine and they make it worst for me ... I took the number for their GM but no body answer I hope he also do his work and see what this employees doing and read that message because I felt so bad for that ... and I will attach a picture for the pharmacy manager as well and his name is (Anthony) and the cashier name is vaila ... the worst pharmacy I have ever visited in my whole life .....
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October 2021 by Kelly Ray
I think it would be wise to have people pull around and wait elsewhere if their medication will take half an hour to fill so that everyone in the drive thru isn’t held hostage. Not everyone can go inside for service and this is ridiculous.
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October 2021 by Bad
The kid named Anthony was too busy over in photos to help me and another customer then had to change register then no receipt he thought I wanted digital and he was rude. If you're going to work in the public be nice to the customers or else they will not come back that includes me
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September 2021 by Greg Gibbs
This WalGreens has it ALL! Very pleased with the treatment and numerous infections they've treated. My girlfriend is at the clinic a few times a week and the nurses were very helpful in finding her alternative ointments for her lady-issues that have unfortunately built up an immunity to past several years of Penicillin prescriptions . Keep them ointments, salves and antibiotics comin' in, kids! You guys are simply THE BEST!
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August 2021 by Sarah Willett Recarte
Do NOT get your Covid test here if you need it back quickly. I made an appointment for a test 72 hours before my flight home to Canada and didn’t get the results back in time, having to rebook my flight. When I called the lab (Aegis) I was told that they didn’t receive my test until Wednesday morning (I was testing Monday afternoon!) so my test sat at Walgreens for two days? The Aegis website that I was instructed by the pharmacist to use to check my results DOESN’T WORK! It says “sample found” but the loading wheel keeps spinning and nothing ever appears. I called Aegis and they said results would load when they were ready. Even once I did receive an email from Walgreens saying my results were ready, the Aegis patient portal said the said thing and never loaded. When I opened the emailed results from Walgreens, it was from PWNHealthClinic, not Aegis. I don’t know who needs to clean up their system, but it was all off and cost me a flight home.
