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November 2023 by masterofpupetts517
Show up 2 hours before close. No one in line and they refuse to do my oil change. Go somewhere else. The staff was nice about it so I won't give them 1 star.
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November 2023 by daniel diaz
Bad service nobody in TENNESSEE HAS TIRES OR WEIGHTS ETC. SERVICE IA THE WORST MIGHT AS WELL GO TO 3RD COUNTRY
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September 2023 by Anne Sherman
Best experience I've ever had at walmart. The manager was super helpful super polite and very understanding. Does the young lady who waited on me was outstanding although it was only like her first week there so she did everything she could to help me excellent customer service. We'll be back to their Tire Service thank you
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June 2023 by kae johnson
rude staff. the girl at the front desk there is horrible. hateful for no reason whatsoever. they lie when they don’t want to do their job. don’t go here forrealService: Tires
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May 2023 by Henry Frasier
I went in for two tires and an oil change. I was told they would pull my vehicle in, in about 30mins. They didn't pull my vehicle in for over an hour. After getting my vehicle in the shop, it took over an additional two hours to change the oil and two tires. So it took over four hours to change two tires and the oil? Definitely won't be doing this again?Services: Tires
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May 2023 by MOC Nashville
Friendly associates and k knowledgeable employees who work at this location.EDIT: The young white guy didn't BREAK my lug nuts before lifting the car after I purchased 4 BRAND NEW TIRES. Excuse for non service was that he couldn't get the lug nuts off. Wonder why !!! All New Lug nuts and stripped my property.
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April 2023 by My Channel
Was told I'd have to wait for 2 hrs just to get an oil change cos it was just 2 technicians available. I left, went to Valvoline and had the oil change immediately while sitting in the comfort of my car.
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March 2023 by Dee Bliss
Was told I'd have to wait for 2 hrs just to get an oil change cos it was just 2 technicians available. I left, went to Valvoline and had the oil change immediately while sitting in the comfort of my car.
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March 2023 by Omar Idris
A day after yesterday, I went to get my vibrating steering wheel fixed, I got a shaking wheel instead, waw. The little lady(young) had attitude claiming I do not speak my number loud so I has to repeat myself. So I drove my car it was windy, wet and slippery road my car wanted to swing over the bridge over in Smyrna with strong winds pushing to the side, my car is jetta Volkswagen 2015. My car was being taken care of by young tall light skinned young man. I checked back with the car registered lady, she asked him what went wrong, all numbers came zero on balance, so it must be alignment. Then I left to firestone which I has earlier went to but was pricey. They told me to pay 100 dollars. Hmm. But the car does not swing only shaking. Let me check he said and said if your car does not swing it is balance I will redo balance for 60 well I had to get refund from Walmart I told him first. So he said he will keep my file. Once I went there the same day the tech said he is almost leaving work no time to get it checked again so I went the next day to find that now according to him there was weight issue. His manager defended him by saying oh he is right it is an alignment issue with bad roads in Tennessee specially in Antioch and downtown areas where I drive I believed him he may be right for alignment. After a thought I disagreed with him because the car did not swing a lot plus my car gotten worse after being serviced. So now my car seems to be where it was at least and my all tires have been checked for 58 and almost lost my life due to skidding. One girl was at the service she was getting balance too and days before she got headlamp issue but guys did not get fixed and took it to another mechanic and they told her they failed to connect the cables everything was fine.Why would they do that and how many lives are lost? If you get service drive slowly until you verify everything is working normal first. Do not trust these guys I wish I could sue them.
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March 2023 by Yoshi Rivera
I have a Benz so they couldn’t work on my car but they move like their lives depend on it.
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January 2023 by Daved Abdelnor
Associate was not nice at all asking them about if they have tires in stock so I left and bought them from Firestone.
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November 2022 by Lara P.
I have been trying to get a oil change for the past two weeks, any time I come to this Walmart there are never any techs at the time they state they open. What it seemed like is the techs at this location make their own schedule and I'm assuming management does not even care due to no management ever being there to apologize on Auto Care Center behalf.
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October 2022 by Juan Salazar
Worst service ever, that lady on Friday Sep 30 around noon was so rude urging me to give her the info about the tires that I had bought from Walmart less than 6 months ago! How in the world would I have known they didn't have that info?people like this should not be in customer service, maybe just maybe in the back-office!!
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October 2022 by Indigo Chic
Totally saved my trip! Needed a new tire or I wouldn't be able to make my trip. Special mention, i couldn't make it in until 6pm! And they were able to make it! So grateful!
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October 2022 by Fernando Salazar
Worst service ever, that lady on Friday Sep 30 around noon was so rude urging me to give her the info about the tires that I had bought from Walmart less than 6 months ago! How in the world would I have known they didn't have that info?people like this should not be in customer service, maybe just maybe in the back-office!!