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September 2021 by Andrew L.
They were so kind to create a money order for me even though I'm not a US bank account holder. Feels like a neighborhood bank.
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March 2020 by John M.
This bank won't answer their branch phone. I needed information during the coronavirus pandemic on 16 March 2020. I tried calling the branch three times leaving it ring at least 30 times and no one answered. I finally found the branch managers business card and I called her direct. She told me she was with a client.This was mid afternoon. I waited 40 minutes and no one called me back. By that time the bank was closed. I would not recommend Us Bank.
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March 2019 by Justin A.
Was mislead by their top universal banker. Would not recommend this bank I came in to talk to the head banker Connie Yates. Before trying to resolve the issue she kicked me out of her small cubicle stating "we are done here you can go now" I was with my previous bank for 15 years and was hoping I can have a great experience and long relationship. Will be taking my money elsewhere!
