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January 2024 by Concerned cvdc
When you can't do a name change with a legal document that's a problem. I brought in a marriage license with my new name to change my name on my account they said I had to have a new drivers license. This is not a common practice and is inconvenient.
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July 2023 by WF Wayne (WFW)
Wilson Bank & Trust treats me very well regardless of how much money I have in the bank. Great people all at the West End branch where I Bank with wb&t.
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July 2023 by World Famous
Wilson Bank & Trust treats me very well regardless of how much money I have in the bank. Great people all at the West End branch where I Bank with wb&t.
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October 2021 by Therese Marrs
Very friendly tellers also any services they help with like money orders travelers checks or more type of service full service here. Great bank.
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May 2021 by M GILL
Wilson Bank has taken great care of my family and I since we moved to TN.“Jim Garret” helped me get a new card when I lost my previous one, and he also helped me re-gain access to my online app since I had gotten a new phone. I highly recommend Wilson Bank and this location!
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December 2019 by Shane Witherow
I’ve banked with Wilson bank for years and they just continue to do great work . I just left the “ West End “ Nashville branch where Elizabeth St Angelo was nothing short of an All Star! She helped me with an account I had forgotten to finish opening . She was on her game !! As I watched her work you could tell she knew what she was doing ! It made my day ! As I waited Paula was kind enough to get me coffee. Thanks again for awesome customer service !!!
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September 2019 by Jay Morgan
Wilson Bank is THE BEST! I used to bank at Suntrust, and it was such a bad experience. The people mean well, but the bank is just really terrible overall. Not set up to make your life easier. Since switching I have to drive further, but that's ok, since I rarely have to go to the bank. I've got multiple personal and business accounts there, and I do everything remotely. Elizabeth St Angelo is the best banker in town to work with, hands down! After banking elsewhere you can't believe the level of service and convenience here...
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June 2019 by Michele Leonard
I needed to refinance my car and a friend referred me here...now not only do I have my car loan with them, I moved my checking and savings as well! Elizabeth St Angelo was amazing through the whole transition process of moving all my accounts from Regions! I also love their Free Kasasa Cash Checking! Extremely pleased with this bank!
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June 2019 by Steve Newton
A long time customer, glad they have a location in this part of town.
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April 2019 by Will Moss
Very friendly and willing to answer any questions I had.
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December 2018 by Alexia Lopez
Amazing service from when tou get there the process and the ending loved it
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November 2018 by Rachael Kocab
I’ve been banking with Wilson Bank over 2 years and was happy to see this downtown location on a trip to Nashville. I needed to make a withdrawal and asked to use the restroom, as I’d been traveling from Murfreesboro and drinking a lot of water. They refused even after knowing I am a customer and not homeless. Very poor customer service from a “hometown“ bank.
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November 2018 by Rachael Kocab .
I've been banking with Wilson Bank over 2 years and was happy to see this downtown location on a trip to Nashville. I needed to make a withdrawal and asked to use the restroom, as I'd been traveling from Murfreesboro and drinking a lot of water. They refused even after knowing I am a customer and not homeless. Very poor customer service from a “hometown“ bank.
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September 2017 by Kyla Hallums
I was so excited to hear that Wilson Bank opened a location closer to downtown. This is such a lovely office. I came in last week and was warmly greeted by Andy who quickly took care of my deposit for me. I came in today and Paula was quick to help me! Elizabeth took care of my deposit and then sent me to Doug to talk about some debt consolidation. Andy even remembered my name from last week. Everyone was so friendly and efficient. I would never dream of banking with anyone other than Wilson Bank!! Keep up the good work, friends! :)
