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March 2024 by Montgomery Hayes
I received 1st class service @ Zales at Opry Mills. Gini Faulk went over and beyond with her excellent customer service. I definitely will be coming back to this location.
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March 2024 by DiigitalApex
Great, nice service
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March 2024 by Sadat Saadullah
Cody went above and browns to help me at the opry mile outlet mall located in Nashville tn.
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March 2024 by Q man123
Love the help. When I walk in to the store they came to me. And got me what I needed in the time I had. I am so happy
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March 2024 by Emitt Holt
Great experience
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February 2024 by Francisco Dominguez
Helpful and knowledgeable in jewelry
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February 2024 by Krystle Knight
Terry was great. He was patient and very helpful.
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February 2024 by Lindsay Palmer
Terry was very helpful and kind. Me and my husband are so happy with our purchase!
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February 2024 by Megan Lavery
Terry was very kind and patient with all my questions. He was very helpful and I found exactly what I was looking for. Also gained a lot of knowledge from him! Def would recommend Zales. Everyone in there was smiling and so nice
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January 2024 by Michelle Petrey
I love this store! I’ve been to Zales in three different states and this store is by far my favorite. And Felicia was so helpful and sweet!
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December 2023 by tadasha kar
This review is specifically for Max E! He was very patient while selecting jewellery for my friend. He gave us all the necessary information and answered all our questions with ease! I ended up getting a beautiful piece for myself when I wasn’t even planning to. Thank you for such a great Customer service! :)
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December 2023 by Collin Lynch
I am very pleased with my visit to your store today.I am happy not only what I purchased, the cost but also the customer service I received.James was excellentVery knowledgeable, kind, patient and professional.His customer service led me to purchase another item on top of my intention to begin with.He was great from start toFinish
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December 2023 by Rachel Hodges
Oh my goodness! We had the best experience working with Christina! We went in to my ring and band cleaned and to see if it was still under warranty to get a check on the diamonds. We were all having a hard time finding the information for our diamond bond and warranty in the system and Christina took it upon herself to take down our info and look deeper into it. We confirmation that everything was all set and man God bless Christina and all her customer service to ensure that we were all taken care of! We haven’t experienced that at any other Zales before
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November 2023 by David Wilson
I came in the Opry Mills store desperate for help, and Camille showed so much compassion. She not only helped me find some nice pieces, she also offered to clean a few pieces I was wearing. Plus, she had a great smile! I’ll always come back to Zales for great service. Much love. David
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November 2023 by JJ and Katie Bailey
Rebecca was so helpful! I did not have the number I needed to get my ring inspected and she was able to find it for me instantly and cleaned my rings beautifully. Highly recommend!