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May 2024 by Tiffany House
Fried salad was not good . I got so sick after some lettuce black look
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April 2024 by Blake Joiner
Food was really good and fresh. Service was decent. Nothing crazy. Food was fresh though.
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April 2024 by Kenneth Cole
Fast and good
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March 2024 by Katie Baker
Mya is the most rude and unprofessional person I have ever met. I chose drive through pickup, but it was wrapped around the building. Hoping to make it easier on staff, II decided to go in and get my order. I told her this and told me to go through the drive thru. I asked again and she told me my order wasn’t there. I said that’s not true, I haven’t picked it up. She said well it’s not here and shrugged. I showed her my phone, to which she sassily asked if it was a catering order… it was two meals & sauces… she told me she would find a manager but never left the spot she was in. An Uber driver came up and she was so utterly disrespectful and demeaning to him. She tossed the cup at him and was taking ti him like he was stupid. A petite younger girl came up to deliver an order and kindly asked if I needed help. I told her the situation, she said it’s right here & gave it to me. I didn’t catch her name, but she was wearing red heart earrings and had longer hair in a ponytail! multiple people in line were complaining about how rude and disrespectful Mya was. If you need a person that nasty, unprofessional, and rude, put her in the back. I got extra seasoned fries, got no seasoning. The slaw is dumped into the container not in a cup like normal. That was insane.
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March 2024 by Amber Carney
Rachel was super pleasant, fast and helpful. I appreciate her positive energy she brought to my experience here.
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March 2024 by bobbie swann
Saturday, March 16th, 2024 around 12:30 or so.. ordered a Chicken sandwich to go with soda. Requested soda from behind counter and not the community fountain. Boy oh Boy. Most restaurants just hand me soda and food. The cashier...it's the same drink as behind counter. I explained..I don't like soda from community fountain. She tells lady behind her..the lady gives me conversation about soda the same and yada..Yada. I won't go back to the near downtown Charlotte Ave., Nashville, Tn. location. WHY DID I NEED TO EXPLAIN MY PREFERENCE OF NOT USING COMMUNITY SODA FOUNTAIN TO YET A SECOND EMPLOYEE? GEEZE. Lazy? Or..just young and wanting to be confrontational to a customer. Simple request...not worth the sandwich to deal with questioning why..
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March 2024 by Being Fair
Worst location I have ever been too... They refuse to season the fries, claiming customers request no seasoning, Well then you drop fresh first and don't season them......but instead employees have portioned sufflé cups ( food cost) of seasoning upon request, which is not the same as seasoning the fries while fresh and hot so the flavor bakes into them instead of just sitting on top which is gross... .... There are 2 reasons they are doing that... 1 LAZY, DONT WANT TO CLEAN THE SEASONING OFF OF THE FRY AREA, 2 TAKING HOME THE SEASONING CLAIMING ITS BEING USED BY CUSTOMERS.... NOTHING BUT THEIVES AND LAZY WORKERS AT THAT LOCATION.
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March 2024 by Marco Almenares
Best chicken fingers
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March 2024 by Keyonna Flint
Omg! OMGG!! There is this girl there who sounds just like Siri and a voice operator at the drive thru! I was so mad and having a terrible day at work. But when I ran into her, OH BOY SHE MADE MY DAY MUCH BETTER!! And she’s a nice person and has positive energy! I would come everyday just to see her and keep my day going! ZAXBYS PLEASE KEEP HER!!
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March 2024 by A A A
⚠️• Uber Eats pick up service ‼️
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February 2024 by Jon Reed
Great food, great service at the drive
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February 2024 by Dimitri Kyle
The girl at the counter was really sweet yesterday late afternoon. I had a doordash order and she was just really kind.
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February 2024 by MarLA VALENTINE
Every time I go there the staff is so
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February 2024 by Rayfonda Scott
I would like to commend Ms. Rachel at this location. She is a positive lady despite being a little overwhelmed she made you feel welcomed. She took the time to make you smile even when things were busy. GOOD JOB Ms. Rachel.
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January 2024 by Kyn S.
I like Zaxby's but this is not the best location. Oder was incorrect, fries were cold, and the cookies were SO hard like they were baked weeks ago.