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March 2024 by carmen waddell
Just visited this Family Dollar. Had 3 items and was ready to check out. No one at the register, so I paced back and forth a few times, and noticed a worker stocking shelves, so alerted her I was ready to ck out. She said, ok I'll meet you up there, as she continued stocking. I came back to the register and waited another minute, thinking she's on her way. Checked again, she's still stocking and then about another minute she starts heading towards the front while saying, "we've got other things to do ". As she's cking me out, she comments, " this is going to take awhile". I replied, excuse me..she said, " for future reference, if you come here, it's going to take a while ". I said is it just you here?, she replied, yes, for now. As I was leaving another associate was coming in. I was very disappointed in her lack of professionalism and I won't be back. Very bad customer experience.
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October 2023 by Braum Denton
It's great to have a Family Dollar in New Market now. The staff are friendly and helpful. Very convenient.
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October 2023 by jan kumpe
New Market Family Dollar is the neatest and cleanest one I have ever been in. Staff is very friendly also.
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September 2023 by Brandon Wright
Rude service at register was buying pokemon cards one pack for my son and lady made the comment " so your teaching your son how to gamble at a young age" kept my cool didn't say anything it blew my mind I guess he not good at it I have spent thousands with no return just something Said that was stupid and uncalled for don't recommend this family dollar
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September 2023 by Chester Wood
Waited to be rung what ever happened to hving someone at the register
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August 2023 by Candie King
Staff is kinda rude, Slim selection of coffee and creamer. Always pushing their register candy bar sales.
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July 2023 by Shelley Morris-Longmire
Very clean, shelves well stocked. I would drive the extra mile from strawberry Plains to New Market to shop at this store.
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March 2023 by Diana Musgrave
Clean and clear Isles. Clearance clearly marked. Not so friendly but working retail is an unfavourable job and thankful as well. Great job on cleanliness though. A few items out of stock but that's distributions fault not the store.
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August 2022 by A G
So, the store was very clean and very organized. I do have to comment on how unfriendly the manager was. She never said a nice word and looked like she hated her job. Im not one to make bad reviews or be nasty. However, the staff was rude three times to me within a short ten minute period. I asked to use restroom and the cashier looked annoyed. I ran across a box of laundry soap I lifted up and handle broke, I made her aware of it and she seemed even more annoyed and then I entered an isle the manager was doing some stocking in and buggievwascin my way she moved it out of my way in rude manner.... As if again the paying customers are bothersome to the staff. I voiced my opinion on the redness of staffed to manager. As I stated above this store is the cleanest I've ever been in but the most rude staff I've ever seen. Manager being rude is bad. So because of that I'll never shop there again I don't like feeling as a annoying person when I'm a customer. If you hate your job please find a new one.
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February 2022 by Donna Barnard
The store was very neat, clean, well stocked and the cashier was very nice. Top notch
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The store is always out of things that I need. It is never stocked and it is always short staffed. You have one person working when there’s a long line of customers which makes no sense. Sad commentary on a once great store.
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July 2021 by Janelle Huston
Perfect experience and great assistance by the employee!
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May 2021 by Alex “Raye” Hughes
*NEW REVIEW* 06/02/2020 - I dont understand what happened, but all the staff are hateful, angry, and want nothing to do with the customer. The manager always watches me when I go inside the store like I'm an inconvenience or a criminal and isnt friendly when I go to check out. The front of the store is a mess and the layout is not ideal to get around with alot of people in the place at once. The main reason I have decided to change my review is due to how hateful a staff member was to me after I just asked her about her day. Go to the Dollar General across the street.*OLD REVIEW* Great staff, Clean environment, Always have the shelves stocked. I'm glad I can just drive down the road and get what I need.
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May 2021 by Carol Chesnutt
Nice, quiet hometown store. Very clean and well maintained.
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April 2021 by Tina Greene
Nice store, but staff is not friendly