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September 2023 by Sereta Lawson
Best bank I’ve ever done business with. Employees are super friendly, professional and eager to help with all of your banking needs
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July 2023 by Julie Henn
This is my main hometown bank. I love it! They have always given me five star service. They protect my accounts, and have friendly, helpful employees.
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July 2023 by Heidi Eury
I’ve had small problems since the day I opened the account but nothing since I moved to Newport! I’ve closed the account yet they didn’t close the account! Learn how to do your job ! 0 stars
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June 2023 by Wayne Reynolds
I must make numerous calls to talk with a teller! They do not answer! Plus I leave messages! Ridiculous! They need an operator if they can't answer their calls! Ridiculous!
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December 2022 by Reagan Boyington
*DO NOT USE THIS BANK!!! They have been doubling up on charges! I'm getting robbed by the bank few times a week now. They correct it and my money then say watch if it happens again but if you don't they don't check and they're getting away with tons of money.
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November 2022 by Cynthia Freeman
Ladies in the window are nice but if you can't carry on a conversation please stop talking to each other till you complete the transaction.
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June 2022 by Lele Sf
I love this bank! We been banking with them for 6 years! I feel like the staff is like family! I never had a good relationship with the staffs in bank like I have here! They always been very helpful of all our needs not only the Newport office but even customer services. The only thing is I wish they had was a drive through atm that you can deposit or talk to an operator as a teller after hours or weekends that could assist you. We are originally from FL and when someone that just moved here from a different state ask where to bank we highly recommend this bank!
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June 2022 by Cassie Mayfield
Don’t bank here unless you want random charges to your account with no explanation as to why.
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April 2022 by Alexa Dooley
No help to customers, allows fraud on checking accounts without investigating to return customers money. 0/10, do not recommend.
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April 2022 by My Experience
If you are from out of town, this bank gave me issues cashing one of their customers large check. $3500 is large enough for them not to honor a simple government ID from Montana, and my federal military ID. They demanded my social security number...the cash a check. The ONLY reason to give out your social is for federal reasons or to open an account.
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December 2021 by Pam Sluder
First of all my last name is Watkins and that is my Facebook name this error is my mistakeBut I opened my account with Tennessee State Bank this year.. I have had NO problems with them yet.But all and all the bank is providing great service to me and I am feeling very confident that this bank will be the one that will be with me until the end..The offers they have for customers are very satisfying.Customer service is excellent!!
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July 2021 by Imogene Williams
The best bank ever I would recommend anyone to start bank accounts with checking account at Tennessee State Bank it's the best bank ever
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June 2021 by James Howell
Best bank I have ever done business with.
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April 2021 by Lacy Montero
I cannot even believe how they deactivate my debit card constantly. They just shut down my card as fraud because my phone bill went through on auto pay on the exact same day that it has every month for as long as anyone can remember. When a bank has a 100% error rate that results in them withholding your money from you, that is not an accident. Filing a federal complaint against this bank.
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April 2021 by Mystic Mountain
Debit card declined again, like always. I have over $8000 in my account, but this bank NEVER allows any of purchases to go through. Ive called to speak with them about more times than I can remember, they just act like its no big deal that Ive had no access to my own money for two years now. Im so tired of scraping coins out of my purse for groceries and having to borrow money from others when I have my own money being withheld from me. What they are doing is criminal at this point.
