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November 2023 by Gloria Brooks
Very helpful and friendly and I would recommend to friends
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September 2023 by Savannah Stafford
Sabonna and Madison were very nice, helpful and very patient with us. I literally drove from NC about an hour away to come here to purchase phone and pay my bill bc of the nice, helpful employees here.
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February 2023 by dexter manning
Gia was excellent in solving problems. I highly recommend this young lady and this store.
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September 2022 by Amanda Hensley
Update your hours online so people don't waste their time driving here only to find the store closed!!!
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August 2022 by Joyce Goforth
It was good the guy working was nice to me
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January 2022 by JOHNNY KUCHENBROD
I don't know, but the employees just didn't seem like they were there. It just didn't feel right. It didn't feel like Us cellular wants to keep it's Customer's.
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April 2021 by Carol Cinnamon
Sandra and Stephanie are the best. My son and I brought his I phone in yesterday to fix a problem and they both were very kind and helpful. My son is autistic so he has some things on his phone that are very important to him. They both assured him that he wouldn't lose anything on is phone. Super nice and very reassuring to him. I love this place and we plan on always staying with Us Cellular.
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April 2021 by Jennifer Farmer
Friendly service! Russell is great! I came in for a upgrade. He helped us get the most in store credit for our phones! We were able to get all the necessities and accessories for My iPhone 12 pro Max! Thanks Russell and US cellular!
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April 2021 by Courtney Fowler
Russell is the best. We went in to upgrade our phones and he got us the best deal! We got all the accessories to go with my iPhone 12 Pro Max. Very happy with the outcome!
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February 2021 by Nevaeh Sprouse
The worst experience I have ever had. This was the first time I have ever got on a phone plan. No only did I get there at 2:30 in the afternoon I didn’t leave until 6:00pm. The lady that was helping me was fairly new, she had said this multiple times. Which I totally understood. The reason I’m leaving this review is because they messed up the order several times. Mine and my boyfriends intentions were to get the two gold iPhone 12 Pro Max and the blue one, which they had. Well they messed the ordered up to where we couldn’t get those three. Which they had to do it over and over again. Well after the guy finally came over and help the lady she informed us that we had to get the last three which were not the colors we wanted. At this point I was heated. On top of that the lady that was helping us keep asking the sales manger that was working for help which he clearly ignored her. She was stressed out because like I said she was fairly new. I almost walked out. Finally after the guy came over and told her how to do it. She got the hang of it. Then he walked away. Then right before we left. The phones that we agreed on messed up the number that I wanted to reuse it got sent to the wrong phone and a bunch of other stuff happen to where my old phone and two of the iPhone 12 Pro Max had all of my stuff on. The lady nor the sales manger didn’t know how to take it off, so I had to figure it out on my own. After all of this I felt so bad for the lady. She was stressed out and confused. She said this was her first time doing three phones and she didn’t have any help until my boyfriend and I was very angry and made it clear. I would have put their names but I would rather not.
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February 2021 by DAWN HANEY
Great service. I always deal with Sandra and she is the best. Always friendly. Always answers my questions and ready to help in any way and get me the best deals and pricing.
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February 2021 by Rick&Debbie Kopaczewski
We received some great suggestions for using our cellphone. I loved the black ice on the screen. It was the best purchase we made. Debbie
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February 2021 by Richard Kopaczewski
Thank You to Sandy Shanahan for helping me select the most effective plan. Your expertise on the different plans made it easy to select the correct plan.
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February 2021 by Pam Lint
I just love going in and Sandra is always so friendly and helpful, she is the biggest reason I stay with US Cellular, if you want great customer service stop in and ask for Sandra she will help you the same way she helps everyone!!!!
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February 2021 by Sandra Butler Shanahan
I have nothing ton say but great things to say about Sandra. Sense I moved here ten years ago I personally have dealt with her. She has helped me every time I had problem, or just to pay my bill or just to say Hello. Always willing to help with a smile. I guess you could say a truly friend.
