Verizon, a leading wireless provider, offers an exceptional in-person experience at their local Cellular Sales store in Newport. The knowledgeable sales consultants, such as Robert Cameron, Josh Williams, and Keili Brittain, are praised for their exceptional customer service and willingness to go above and beyond to assist customers. Customers have reported positive experiences, including getting off their current spectrum account, upgrading to the latest Apple, Samsung, or Motorola devices, and finding the perfect Verizon plan and accessories. The sales team is described as polite, patient, and dedicated to ensuring customers' needs are met, even staying late to ensure a smooth transition. Customers have expressed their satisfaction with the store's ability to lower their bills, provide new phones, and navigate any issues with professionalism and care. Overall, the Verizon Cellular Sales store in Newport is highly recommended for its exceptional service and commitment to customer satisfaction.
Robert Cameron is amazing at his job! He helped us two times today and we are very grateful for the time of day he give us. Walking out of the store I said he was the only employee that made me understand and feel good about getting a new phone!
March 2025
Josh Williams exceeded my expectations and more. I came in to lower my bill and he helped with that and I also got a new phone as well.
August 2024
Keili Brittain the best help ever. Recommend to anyone who came in. Went in for one line left with 2 and 2 brand new phones. Great customer service