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November 2023 by Brennan Avellino
Rob was the best saved me money on my car insurance would recommend.
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November 2023 by Hayden McKaskle
I called my State Farm office this morning and had a terrific chat with Stephen. My questions were really about recent rate increases. Stephen walked me through the various reasons for this in a very understandable way. He then went the extra step and helped me understand the different coverages we have, as well as the possibility and impact of changes we might make. He then took the opportunity to review our homeowners policy, and explained very well what we have, and what we might consider. He pointed out a very low cost change to consider that greatly enhanced our homeowners coverage. I saw this as a great value and took advantage of it. We’ve been customers of State Farm for decades. Today’s conversation with Steven reminded me why. Terrific service!
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November 2023 by Adam Owens
The wife and I needed flood insurance for our new house, after talking with multiple insurance agencies and struggling to get a quote we were lucky to finally find Andrew and Steve! They were able to work with us on the coverage we needed and get us a more than reasonable quote quickly and easily. They were great guys to work with, super helpful and respond quickly. Couldn't recommend working with them more! Great experience!
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November 2023 by Stephen Scarbrough
Great local agent with a qualified team that supports the community and local schools without fail. #1 option for insurance, especially Life and investment options.
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November 2023 by Grayson Purdom
Rob Parsley really helped me navigate my complicated renters insurance situation, I highly recommend!
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October 2023 by Lauren George
There aren’t enough positive words to describe the care Derek gives to his clients. He’s quick to respond and very attentive to needs.
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September 2023 by Brian Fugger
The rate crusher is an elite insurance agent. Not only did he provide me with the best rates on my nashville properties he went above and beyond helping me save HUGE on out if state properties. What a great team so helpful!
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September 2023 by Leonardo Ramirez
Our recent claim process began as a traumatic nightmare with our agent and his office distancing themselves from us entirely. In our experience, we had never suffered a complete loss on a vehicle so naturally, we sought guidance from our agent, Derek Simmons and office manager, Stephen Scarbrough.Not only were they hands off but also treated us with great disdain during the process. Mr. Scarbrough hung up on me twice when I requested needed documents and phone calls were not returned by Mr. Simmons. As when asked why his office seemed so put off in guiding us through the unexpected, Mr. Scarbrough replied, “We’re the sales office, we handle sales. That’s our focus.”. Then he hung up. At least he was honest. As soon as a claim was in play, the agent/client relationship died as did their customer service skills. State Farm itself is a great company but we are happy to have switched agents.
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September 2023 by Sean P. Wells
Derek and his team have been easy to work with and have always been there when we’ve needed. They are also a beacon in our community.
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September 2023 by Braden Mcloughlin
Derek’s company is very professional and honorable with their duties. I would recommend Derek to anyone looking for insurance.
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September 2023 by Michael Shinn
Love having Derek as my agent. Great service and crushed my rate!
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July 2023 by The Hillmans
Run! Cost me money! I rarely leave reviews but this is necessary. In February we moved to area. We had been long-standing State Farm customers with no issues. We called his office to inquire about fees to switch from AZ to TN where we now live. Mind you, we did not authorize him to make him our agent. I am a busy executive so my wife handles most household affairs. This office not only moved our account but put me as contact when my wife was contact. As a result of his questionable actions, our policy was cancelled. Now that we are back with another SF agent, this lapse caused by his unauthorized actions, is costing us more in policy premiums. For 90 days we have waited for his office to correct and submit paperwork to corporate. He had said he would but has not taken action. Buyer beware if looking at this agent. Questionable
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April 2023 by Michael W.
I only am giving this review 1 star because that's the lowest I can give! I've had this insurance since 2009 and after only ONE CLAIM requested I was told my roofing wasn't bad enough to be replaced... even though the "match law" couldn't be made and farm bureau said that law didn't exist (even though I 2 different estimates & they both told me about it & even after the insurance company had one of their own adjusters cane to look at my roof & AGREED that the roof needed to be replaced the insurance denied the claim! DO NOT get this insurance because it's s waste of money!..
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January 2023 by Tinky R.
Amazing agent and support team. Derek and team provide comfort in knowing they have your best interest in mind, even if it doesn't benefit them. He also invests heavily in Nolensville- and it matters.Highly recommend....you cannot go wrong!
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November 2022 by Natalie Kennedy
Derek and his team are top notch. Their knowledge and expertise paired with their hearts to serve their community make them incredible to work with! I cannot recommend them enough!
