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March 2024 by Anna Palmer
Camron was amazing ! He helped me out so much when I originally called the Thompson lane first horizon and they were very rude !
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February 2024 by Steve Kyle
If you're going to keep my money in your bank , at least open for business , I have to go to work in the snow , so should you
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August 2023 by Ezz Fakhri
To say the least, unfortunately the Bank manager was ignorant, after asking fir business loan upon to financial person recommendation.I think he’s only welcome certain people than other people.
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April 2022 by Anthony Weigant
Can't say Thank you enough for the super kind staff at this location with their help in my time of need. These are the people that set a business apart from others, genuine neighborly folks. Thank you again for all you've done!
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February 2021 by Alan Smith
The staff at First Horizon Bank in Nolensville TN are outstanding!Even with Covid masks, it's safe and comfortable to work with the tellers and financial experts onsite for my banking needs.Highly recommend
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January 2021 by Kristie Hartman (Charlieb)
I love this branch. Karen, Josh and Virginia are alway helpful and friendly. They are always willing to help me out.
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December 2020 by Tinky R.
Bull. You're open, just called First Horizon...and no Yelp Available. Your service is a disgrace. Rude people and horrific customer service. Please just sell to BofA or some other real Bank.
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May 2020 by Kristie Hartman
I love this branch. Karen, Josh and Virginia are alway helpful and friendly. They are always willing to help me out.
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August 2019 by Michael Daniel McGarvey
They’re very personable and helpful; they’re quickly resolving my issues and helping me feel safe in online banking again. Would recommend this bank to others!
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August 2018 by S
Excellent customer service and friendly staff.
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March 2018 by Rick B.
I really love the friendly people at my Nolensville branch. Everybody is friendly and it is nice to know those people on a personal basis. That is the beauty of small towns. As a depositor at a local bank your tellers and manager get to know you. They are also aware of your deposits and your savings. So, that being considered, it seems logical that if you went to your local bank for an auto loan, the process would be quick, simple and painless. However, in the case of First Tennessee, that is not the case. My wife and I have excellent credit, substantial savings & investments and lot's of equity in our home. But when I went to my local branch for a small $15,000 auto loan, I was told that I would be contacted by someone from a central office. It took another call back from me and three days later I was contacted by the loan person. This central rep starts giving me the third degree, asking me questions like I am trying to borrow a half-million dollars. He never checked our accounts, our credit ratings, etc. So much for "personal banking". In the end, a depositor for six years is treated like a total stranger. I became so disgusted with their process I just hung up the phone. I was ready to withdraw all of our funds but my wife talked me out of it. At the dealership, I secured a loan in literally 10-miniutes. I was given a decent interest rate and I was driving my new car in 45-minutes. The general management at First Tennessee's corporate office should get a clue and treat their depositors as well as their local employees.
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January 2017 by Lynn Hussung
Excellent customer service and friendly staff. Love the new facility and location
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September 2016 by Terri Batts Van Slyke
Hello! Letting you know your new hours beginning October 1st. Make zero sense for your customers who get off work usually after 4pm.
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May 2015 by Angela Mayfield Versluis
I used to love this bank but I have had issues the last 2 years with anything other than making a deposit. The people are nice but they make constant mistakes that require allot of extra footwork on my part when it was their mistakes. I will be moving my account as soon as I can get everything tied to it changed.
