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January 2024 by Bliss Birth
Amazing customer service! They know all things about all bikes. I will definitely be coming back. Carson was great!
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October 2023 by Ali Shirazi
Got a new Schwinn Marshal Ebike and wanted to make sure it was assembled right. Not only did I get a very reasonable price to do a safety/assembly check, I was made aware that the metal pads on the bike would likely fail and Max recommended hydraulic brakes instead. Again another reasonable price and Max broke down why it was an important upgrade.He was super helpful in showing me how to unlock the front wheel and was patient as I asked various questions on bike maintenance. Later I went back because my bike seat bolt was hard to unscrew and Carson helped me out. He also was happy to help me mount the new bike seat. Both Carson and Max were beyond professional and helpful in my visit, Outland has a customer for life!
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September 2023 by Jonathan Rodick
Took my bike in for a drive train cleaning and indexing, left with a replaced broken axle and undercharged me for it all. Got me straight same-day while traveling, can't say enough how much I appreciate Carson n'em at Outland! Big ups
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July 2023 by Motorcycle Bro
Great bike shop! Great customer service!
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July 2023 by Derek Delaney
I had a great experience with the staff. They did a great job inspecting my bike and explained what the issue was. I recommend this bike shop 10/10
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May 2023 by Ben OnGoogle
I was looking for a broken spoke replacement and they offered to me free of charge (did leave a $). THANK YOU guys! Will be back soon for a turnup.
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February 2023 by Tracy De Soto
We’ve only been relying on Outland Bike a short time to assemble and service our e-bikes, but we’ve found the employees (Jay and Steven??) to be very knowledgeable, very honest and super helpful. Most importantly, we had an experience today that showed us, without a doubt, that the employees of this store work from a place of deep integrity and trustworthiness.This is *extremely* rare, especially in the service industry, which makes it even more precious than it already is.The employees at Outland Bike are bike experts, and I’m not even close to that—I just ride. There was an issue with my bike, and they could have very easily taken advantage of my lack of knowledge and I never would have figured it out…but they didn’t. They explained exactly what was going on and it was obvious—this is not the kind of shop that pads bills or takes advantage of its customers. This is a shop that truly appreciates its clientele and these employees pride themselves on doing a great job, every time.I hope the guys read this review and understand how much their skills mean to us—they keep my bike on the road and they keep me safe!!—but I hope they know their incredible professional integrity means more than I can properly convey. That is priceless.
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January 2023 by Doug Buckley
Carson really took care of me and had a top tier personality - Very chill and friendly employee. I came in for a tube replacement and he took a few extra minutes to make sure my breaks were functioning right. Didn’t have to do that but he did. Thanks man, you just earned a regular customer! I hope this business does really well, and encourage everyone to support them.
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August 2022 by C M
Great local bike shop! Service was awesome.
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July 2022 by L. Bascomb
Wow, Outland Bike goes above and beyond! Time after time!! For this particular isolated visit, Carson was the most helpful bike repairman I've dealt with nationwide.
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April 2022 by Ry Avery
Nolensville is lucky to have such a great local bike shop with employees that go extra to provide great service.
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February 2022 by Eric Stanley
They repaired my stationary bike for a very reasonable price. The guys provided great service and were very knowledgeable.
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January 2022 by Joe Stallings
Very knowledgeable and helpful. Will be back!
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January 2022 by Jason Moates
Great place tucked in just off the main Hwy leading through Nolensville. Worth the drive. Super helpful staff and great gear.
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December 2021 by Michael “Mike” Thompithak
Stephen hooked me up! Purchased a liv alight 3 for the wife and Stephen put it together super quick. The wife really enjoys the bike and the bike shop was clean and it didn’t have a lot of gear but they had a selection of shoes, bike accessories and sunglasses.