-
February 2024 by Matt Hinders
I had spent over 8 hrs on the phone with ATT customer service to no avail....I was able to go to this store and the wonderful management was able to quickly deal with my issue with patience and understanding.
-
February 2024 by Joshua
Savanna was a great help she helped me with every aspect of my purchasing needs. Jared assisted her and was helpful. If they can’t help you Samantha will.
-
December 2023 by Elizabeth Kelley
AT&T sucks. They're crooks!
-
November 2023 by Oruko Brand Nation
Stephen, & Delphina are great managers and pay attention to detail. The staff overall is helpful and will do whatever they can to make you a satisfied customer.
-
November 2023 by Stephen Kakol
Everything went well very professional
-
October 2023 by Ken Sparks
Quicker service than west Knox store. Limited stock but helpful people.
-
September 2023 by Russell Bennett
My wife and I went into this store looking for information on a hotspot. Delphia Roper was outstanding! My wife and I agreed that we have never had such Great Customer Service from anyone or any company. Delphia took her time to explain everything to us. She went over everything including a way to save us money! We just relocated to Tennessee and if this is how customer service is supposed to be, we made a great choice by going to this store. Delphia Roper is truly amazing!
-
August 2023 by Charles Fitzpatrick
Austin, William, Stephen, and Victoria were highly professional and customer-oriented during my recent visit to the AT&T store in Oak Ridge, TN. They were knowledgeable and friendly!
-
July 2023 by Emily Morgan
Jared at the AT&T store in Oak Ridge was amazing at helping us out with new service and phones! After awful customer service from T-Mobile we decided it was in our best interest to make the switch to AT&T. Jared was so kind and helpful and made the process run smoothly and efficiently! Along with helping us, he made us feel welcome and cracked jokes along the way!Thank you Jared!
-
July 2023 by Jackson Nichols
Hello I just wanna say the survice was great and they were really nice
-
May 2023 by Megan Pickel
The staff at this store have been great. Brandon and everyone I’ve encountered were incredibly helpful in dealing with the connection issues I was having with my new phone. They got it resolved and I’ve had no issues since.
-
May 2023 by Deann Hicks
Discounts aren't added in storeThey have to be handled online. I got a text saying I wasn't getting a discount for autopay like I was told
-
May 2023 by Addy “RadioBoy” Skelton
Jared got me set up with my new sim card like a champ, 10/10
-
April 2023 by Zack Chesser
Great customer service experience. Jared was awesome. Would recommend anyone go see.
-
March 2023 by Edward Johnson
The staff at the AT&T store was outstanding. Very professional and knowledgeable on the services and equipment. It’s a pleasure doing business. Thank you.