AutoZone on S Illinois Ave in Oak Ridge, TN, is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly, quick, and professional customer service, which often goes above and beyond, such as helping with battery replacements and providing core charge refunds. The staff is knowledgeable and helpful, capable of identifying the right parts and even taking recycled broken parts like spark plugs to prevent landfill waste. The store maintains a good stock of essential items like alternators, ensuring customers can get back on the road promptly. Many loyal customers have been shopping there for years, noting that prices are affordable and that they prefer bringing their own parts to mechanics to save money. Although the store sometimes lacks public restrooms, the overall experience is positive, with customers trusting AutoZone for quality parts and assistance. The business also emphasizes environmentally friendly practices by recycling old parts. Overall, AutoZone in Oak Ridge is known for its helpful staff, good selection, and value, making it a popular choice for vehicle maintenance and repairs.
They replaced the 2 batteries in my truck. Outstanding customer service.
July 2024
They are always helpful and at time have gone out of there way to help.
July 2024
I came to auto zone and Alejandra helped me with my car battery. She was amazing!! She was very kind and efficient with her work. She gave me advice on what to do with my car battery and provided wonderful customer service. She deserves all the recognition.
