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February 2024 by Lori
Had another great stay ! Thank you Belinda and Bev for everything ❤️ yall are awesome ?! The recent renovations are very nice!Rooms: Great beds and love the bathroomsNearby activities: Museums and historic placesSafety: Felt very safeWalkability: Close to several restaurants
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February 2024 by Darryl Phillips
Kind of beat up. The first room hvac unit was broken, but they moved me to another room where it worked fine.Shower did not have a pull to divert water to the shower head. Breakfast buffet had rotten bananas..just a lack of attention to details. The hotel is undergoing a much needed refurbish.
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February 2024 by Irby Crulee (illegalirb)
Stayed here on business and was kicked out for my room being “too dirty” despite it not being the end of our stay. I believe it’s just poor management and Lazy HouseKeeping.
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December 2023 by Katie Sudd
Easy to get to but man, just pass on this. The rooms are ill equipped, the breakfast is not good, and the place is just dirty.Our room had a toilet that continuously runs, the ac did not work and would kick on and off constantly but you’d still wake up covered in sweat. The desk space had a microwave taking up half the table but you cannot work downstairs because the “business” center is just a “bar” area so in the corner that is dirty and cluttered. But you also cannot work at a table as they have covered all outlets with duck-tape. Please pass on this hotel and go somewhere else even half a click nicer.Noteworthy details: Dirty, run down, ill equipped
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December 2023 by Laura Welliver
This place puts hospitality back in hotel business. We were there 3 nights.Belinda was fabulous help to us. Everyone was so kind and helpful. They all worked hard to make our stay very comfortable and nice. Noone could ask for more!!!Rooms: Rooms have been recently updated with beds and furniture freshly painted. Nice bed coverings and pillowsSafety: Seems to be okay area for walkingWalkability: Easy walk to restaurants Walmart and many places right at hotel.
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November 2023 by Dawn Likens
Clean, king size bed was very comfortable, avoid weekends due to price differences, continental breakfast was just okWalkability: Many restaurants and Walmart within a short walking distance
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October 2023 by Denise F.
This hotel needs some TLC. Halls and elevator had a smell. The walls in our room had numerous holes where pictures had been hung and now are gone. The smoke detector was missing. The tub had a very slow drain, so the water backed up. The furniture was scratched up and old. On the plus side, the bed was comfortable and the location was good for us.
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October 2023 by Regina Chaney
Shower head was broken and when I got into the shower a thrust of water hit me in the face at a full force stream. Bed was good, room clean and the breakfast lady was awesome.
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October 2023 by Kristi Umberger
I 100% DO NOT recommend this hotel. The hotel is dirty and dangerous. The toilet in our room was not secured to the floor and created a dangerous situation for the elderly person traveling with me. The staff was unwilling to move us to another room. One bed in our room had dirty sheets and a stained comforter. It also appeared that there was some sort of bug in the bed under the sheets and what looked like blood on the floor. It was bad enough that we checked out before midnight and paid 2x the rate at another hotel just for our safety. Hotel management was not interested in being helpful or cooperative. Attempts by me and Expedia for a refund or credit to our room were denied. If there is an agency that regulates hotels in TN, they definitely need to be notified.
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October 2023 by Felipe Lopez
Dirty
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September 2023 by Allison Tipton
The staff is very polite and helpful. The rooms desperately need to be renovated but they are CLEAN, well mine is. They have on-site laundry (lifesaver), a pool that's outdoor (excellent), a fitness room and a full continental breakfast. Again, needs to be upgraded but the service and cleanliness was great to have. They also have a little gazebo in front that's not only asthetically pleasing but very comfy to hang out with others. Cute little plants. For a little 2 star hotel, I was impressed. Thank you!
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August 2023 by Chris Zurich
Honestly the worst hotel I have ever stayed at.If you like mildew / mold, the strong smell of smoke in hallways, and a clear issue with bugs then this is the hotel for you.Issues with the room:1. A persistent mold smell which I tracked back to a previous water leak behind the toilet which was incorrectly repaired. The damage was clearly visible but they had simply painted over the previously damaged wall.2. Poor bedding (itchy & cheap) and non-working outlets3. Extremely cheap chairs and furniture.Issues with the Hotel as a whole1. Bugs visible / present in the lobby. Specifically near the breakfast area.2. A clear lack of cleaning in multiple areas. Specifically around the ice makers, and hallways. There was visible dirt, cobwebs and rust.My experience was bad enough that I switched hotels since I was unable to sleep well and developed a cold (I came home from my business trip sick) due to the mold levels.
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August 2023 by Edward Cook
We had King Suite. Our room was excellent with a comfortable bed n a new couch. The AC wasn't working correctly. The gentleman working the front desk was quick to find us another room. It was same as first room except the couch was old and broken down n should have been replaced years ago.Walkability: Restaurants n Wal-Mart were within walking distance.
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August 2023 by Francis Colvais
They're keeping the place in good condition! Comfortable bed and everything worked well.
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August 2023 by chris little
Room was okay. AC was loud. I do wonder why the front desk girl just had to know why I was there. She asked me 3 times. I'm not going back here. I asked her why she needed to know why I was there, and she said she had to put it in the computer. I was there for some critical family issues, but that was none of her business. I'm in contact with Choice to find out why they had to know. You get what you pay for.
