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February 2024 by Jazmine Collins
Kinda hit or miss on if you’ll find anything, but I still enjoy shopping here. Always clean and the gentleman who typically works checkout is always friendly and a big cut up.
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December 2023 by Lil B Steelman
Great for thrifting.
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November 2023 by Terri SheLogic
Ran into Jack the Ripper on Halloween at Goodwill in Oak Ridge!! (Thx Patrick!)
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September 2023 by Maddylne Davis
Great service and great prices. Got a nice couch! Also very respectful of my service dog. Recommend em
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August 2023 by Claudia F
The selection is fair, could use better organization. I noticed the sizes are all mixed up. Product quality is not too bad, . everything is clean and in good repair. Monday is senior citizen day, otherwise normal color percentage of discount. Staff is very helpful and friendly.
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August 2023 by Lao Shi
This is by far the best Goodwill that I have ever been to. The clothes were ordered by size and items were reasonably priced. The manager was kind and professional. Thank you for your kindness.
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July 2023 by Diane Gilmore
Walked in the door and they said yellow barbs half off. Heard one employee tell another to take all the yellow barbs off the racks so i watched and sure enough he started pulling them off the racks, thats pretty sorry when the stuff is donated to them to begin with, will not shop at Oakridge location again
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April 2023 by Jan
Great program and the gentleman (John) he was putting out donations was so kind .
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March 2023 by Justin Kring
Got some good deals today
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February 2023 by Samanthia Flynn
Goodwill is an excellent place to find unique items at fair prices.
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January 2023 by Becky Jones
I have been thrifting for years. Our local Goodwill stores are so filthy that I stopped shopping in them and started shopping at Karm. I truly hating paying more money for merchandise, but I didn't leave their stores feeling like I needed to shower. The Goodwill in Lenoir City, Clinton, Farragut, Bearden, and West Hills are unorganized, smell horrible, are dusty, and they look like they have never been cleaned. They are a cluttered and disorganized mess. I was in Oak Ridge today and decided to give them a try. The Oak Ridge location deserves Kudos. That store is by far the cleanest Goodwill in my area. The staff were super friendly and the store is set up great!! I will go back!!! All of the merchandise for this company is donated. There is no reason why you shouldn't have more pride to ensure both thrifters and those in need have a clean and organized place to shop. I follow several thrifters from up North who film in your stores and it's obvious they take pride at their locations. I suggest you hire managers with that same vision here. Although Karm does many wonderful things for our community, you are losing money when you don't have to.
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November 2022 by Adrian Picarello
Found a couple treasures. Staff was very nice. Explained senior discounts. Also explained 10% off discount if you bring in 20 or more plastic bags. Did not know that one existed.
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September 2022 by Christa Jackson
First and foremost, the store manager Tyresa is one of the best mngrs ever! An employee was bragging to a customer how she finds donations that are worth money and sells them on eBay. That is unfair to the person Who donates and thinks it goes to help others not help an employee to line their pockets. The employee pays $1 and sells on eBay for $10, (example). Goodwill should be the benefactor. Two employees there need to learn about customer service. Tiffany the eBay bandit and Holly was just rude for no reason. I have worked fast food and retail- and if a customer wants to complain we listened because it's our job to give customer service.The Manger was very interested in keeping the composer of her employees who were bent on escalating a question I had, I just wanted the eBay bandits name. Holly wasn't even part of the equation but had talent in ghetto rudeness. I want to thank the stores Manger! I hope she gets compensation for carrying rude employees. The main complaints on here seem to be prices going up, if Goodwill were to directly profit from the donations maybe the prices would reflect the FACT that all donations are free to them. Generic reply will inserted- every review has one of two Generic reactions. Goodwill please get connected to the idea of thrift store cost and employee theft.
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July 2022 by Samantha Lynn
Will not be back too this location and will not support any longer spent a good amount today first time shopping at this one although I've donated here before prices on things some were more than new and cashier middle aged man was extremely rude about dvds saying wasn't their price tags even though there was alot with those tags I said well I'd take them down he kept saying not our tags cooperate has heard of this and he looked intoxicated these places go by our money and donations so treating customers like this will only cause these places too close went in happy left upset
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May 2022 by April Cox
Alot of items packed into a small space. Employees were friendly. There was a musty odor throughout the store that aggravated my allergies, so unfortunately I was unable to shop.
