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March 2024 by Dakota Ashley
Nikki is such a fantastic person to work with highly recommend coming here to get your taxes done!
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March 2024 by Judy Ray
It was good. Nikki done my taxes an I was very pleased
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March 2024 by Ryan johnson
Very good experience today with Nikki she got us in and out fast
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March 2024 by Chris Chandler
Great staff that go above and beyond. Excellent customer service! Highly recommend.
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March 2024 by Cassie Love
Nikki is the greatest, make sure to go see her at the office in and out quick fast and accurate tell them I sent you.
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March 2024 by Michelle DuBois
I was exhausted with the competitors having been with them for five years and asking me to start accounts I did not want to account. Nikki was refreshing when she answered the phone called me right back. I had my taxes done literally within 30 minutes totaloo! Thank you Liberty Tax and Nikki in Oak Ridge 5 stars and two thumbs uo!!
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April 2023 by B K
DO NOT RECCOMMEND!! Appointment was made online, then owner had an “emergency “ and just sent out a mass text changing the appointment to a different business day ASSUMING that I was available at that new scheduled time. Didn’t even get a courtesy call saying she needed to cancel the same day appointment. Not good business practice to assume people are available at her convenience. Will not be recommending this business at all. Lady also told me she was the only person working there. Looking at other reviews others work there.
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April 2023 by Angela Miller
I love Nikki she is the best. I will follow her wherever she goes very professional makes my life easier.
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March 2023 by Brandon Chapman
Fast, friendly, punctual and Tom was super easy to work with. We will be back next year.
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March 2023 by Andrea Buzeta
They were very nice. My filing was correct. But communication needs improvement- was told initially that the fee was $230, then at filing time they changed it to $315. Was told initially that I owed IRS $1, then later a few thousand. The app gives the appearance of convenience but you end up not being able to upload some documents. So you have to email them or take them there.
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March 2023 by Allen Halcomb
Go see Nikki, she is at this location now. So happy I found her A1 service and great conversation. Wouldn’t go no where else, been looking for her all season! Clinton folks this is where she is.
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February 2023 by Tabbi
The woman who filed my return botched it. I told her head of household she put single,then after completing the return I was called next day and told it wasn't submitted and my signature disappeared and didn't save yet it's on everything I was given. Then I was told I would receive 50$ for filing...two days later still haven't received it. I called and was told again my return is not submitted yet and pending approval and I would receive it by end of day, it's still not submitted according to the irs and still no money from rapid refund or filing. And when I told the lady I'd call her in the morning to see what's going on I was told and I quote "I'll see about pushing it thru cause I don't want u calling me"!!! Like wow so now I have to drive 45 min again for a 3rd time to get this figured out. I have filed with liberty for 13 yrs and this store is the worst and I was charges 500$ for this like wow
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February 2023 by Malarie Foust
Julie is awesome! went here last year for the first time. Julie is so helpful and kind, knows what she's doing. Gets you in and out fast !!
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February 2023 by Anna Day
Nikki Scott was WONDERFUL!!! Super sweet, professional and just amazing?? I'll be coming back here again next year??
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February 2023 by Elaine Humberd
Very easy to make appointment and Julie was friendly and explained all. She is extremely knowledgeable. Will be back next year.