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November 2025 by Lee Filer
I was a little nervous about what to do or how to get set up and find what I need .. I was given options and allowed to see them to choose what I needed. The process was explained clearly.
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October 2025 by Mike Voce
Decent storage facility, but dishonest dealers. Rented me a unit that had a broken door. Couldn’t get me in for a week and ended up moving me to a different unit. Texted to confirm a new occupy date but won’t adjust billing. Tried to resolve, but they will only text me, basically telling me ‘to bad’ for you.
Very sad business people.
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October 2025 by Kathy Warren
Great and easy process to obtain a storage unit. Love that the units are cleaned and sprayed for bugs.
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October 2025 by Ashley Harris
I worked with Laura in the office. She got me set up faster and easier than I expected.
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October 2025 by Nicolette Christensen
After 2 months of rent they suddenly raised the rate from $164 to $387. My unit had two doors, one on each end, yet I was given only 1 lock and had to leave my stuff unsecured until I got another one. The doors were both damaged and got stuck if they weren't opened very gently and the back door had a leak unbeknownst to me until it was too late. Rain came in to the unit and damaged many of my items including irreplaceable keepsakes, furniture, photos, clothing, mattresses and more. Large Black spiders were everywhere about a week after move in and I had to set off a bug bomb which luckily seemed to get them under control. 2 weeks prior to moving out I visited my unit on a Sunday evening and entered the gate with my code but 20 minutes later I tried to leave and the gate was broken, trapping me inside. It would say thank you when I entered the code but never opened. I had to call the police who had to have the fire dept assist with getting me out of the facility which took over an hour, making me late for work. The officer informed me that not even a week prior the same thing happened to someone else they had to rescue. I moved out prior to my rent being due for Sept, unit empty and locks removed, and have told them this no less than 3 times this past month yet this evening 10/8/25 they just pulled nearly $900 from my account for a unit i vacated over a month prior. That was my rent money. I will never rent from them again if I need storage.
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October 2025 by Eric Olesen
Avoid. Crowded site, hard to get a truck or trailer to the 10x30 units. Biggest complaint is zero onsite staff or after hours support. Raised rent by 50% from our initial contract. Have spent HOURS on hold waiting to talk to someone who sounded like they were in India but not empowered to actually help.
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September 2025 by Jerry Terrell
Adria did a great job! She got me all set up in just a few minutes.
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August 2025 by Javier Quinonez
Joel was very helpful in the information he provided and met all my needs
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August 2025 by Marcus McCoy
Price shooting up from $36 to $61 a month. Will be looking for a better storage facility in the future.
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June 2025 by Macy Godsey
Raised our payment from 51 to 131 today so today is the last day our stuff will be in the facility. Just like all the other reviews. I don’t recommend
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May 2025 by Nicole Jones
The unit is really nice, it was clean when we moved some of our things in yesterday. It's convenient & close to where I live. Went & bought a lock but one was provided which was nice so thank you for that.
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May 2025 by Terry
Easy to rent the storage unit and has plenty of room.
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May 2025 by Jeanette Oliver
Ownership changed approx 4 months ago. Rate just increased from $90 to $122 for a 5x5 space.
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May 2025 by steven Gutman
Very good process, at first I thought it was going to be a pain with the virtual, but when there was an issue a live person came really quick to help. Great process
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May 2025 by Yasmin Simpson
Cherrelle was amazing and very patient in the process of getting us a storage that wasn't packed full of stuff and making sure we had insurance on it. I will be recommending this storage facility to others, Thank you Cherrelle and God Bless You!
