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October 2023 by Sandra G.
Made an appointment for a vaccination... there were 2 people ahead of me in the check-in line when I arrived. It took more than a half an hour to get checked in while the line grew longer and longer. More people gave up and left than those who stayed. There is only one person checking folks in. Walgreens! Did you know you advertise you give vaccinations and the shots arrived and people would come? Did you NOT PLAN staff accordingly???? I'm still sitting waiting over an hour and countering....
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September 2023 by courtney cook
The pharmacist that's initials are Tas, you clearly don't like to do your job do you? Find another job then. It's a bit uncanny that the only time that I have ever had a problem filling my daughters or husband prescription is when you are the one doing it. You are rude unreasonable and should be reported, and will be reported to higher ups. It is not your call in denying someone prescription because you don't feel like doing your job, and or discriminate against them by your judgement. You don't need to work as a pharmacist ever anywhere.
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September 2023 by Kimberly H.
Pharmacy has horrible customer service rude short and unhelpful I mean come on I know we are all busy and short staffed but you don't have to be rude
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December 2022 by Lindsay H.
The actual store is well-organized and stocked. They have a small Kroger grocery section, if you need a necessity while you are out and about and don't want to head into a big store. I have ordered photos and photo gifts on several occasions and only once has my order been damaged/incorrect, which was promptly corrected. They often have great sales on photo items (30-60% off), so definitely use the app and search for promo codes before ordering. The staffing is hit-or-miss with both promptness and friendliness. I feel like it is often one extreme or another. It is very clear from the reviews and my own experience that the pharmacy itself is the major sore spot of this Walgreens. Having twin kindergarteners who bring home every germ imaginable, we have been here numerous times for prescriptions in addition to flu and COVID shots/boosters. The first time I brought my three young kids for their shots, making the appointment two weeks in advance. We arrive and after waiting 45 minutes, they tell us that they did not have any kid vaccines thawed for use. What was the point of my appointment that could have been referenced and prepped for in advance? We returned a year later for the booster shots, also having made appointments weeks in advance. I even called ahead to ensure they had vaccines thawed and ready. When we arrive, they lost the paperwork and we had to wait a half hour for them to print it so we could fill it out again. We waited another 45 minutes (1 hr 15 past our appointment time) to be seen. The nurse administering the shots was patient and efficient, I just wish they had seen us at our appointment time so that we didn't have (too much) time for our kids to get their nerves worked up. The wait at this pharmacy is always brutal and they are often disorganized upon pickup. They have lost our prescriptions on two occasions and often forget to give us the spoons/droppers, etc. to administer the meds. I have never encountered as many disgruntled pharmacy patrons as at this location. We will likely switch to a different pharmacy for med needs in the new year.
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October 2022 by Edie A
Horrible. The store is great, but don’t expect the pharmacists to all follow the same rules or even your doctor’s instructions! There’s one woman pharmacist that is on a ridiculous power trip and is rude to doctors and customers! Forget this place!
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October 2022 by Google user
Horrible. The store is great, but don’t expect the pharmacists to all follow the same rules or even your doctor’s instructions! There’s one woman pharmacist that is on a ridiculous power trip and is rude to doctors and customers! Forget this place!
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February 2022 by Sean G.
Please pharmacy. Listen!!!! You need to not trouble shoot in the check out line. If there is a problem please have them move on to someone in the pharmacy that can manage this! I shouldn't have to wait in line for over an hour listening to the tech argue with a patient on their personal information!
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January 2022 by Alicia Williams
Worst pharmacy in the city! Do not sent prescriptions over to this location ever. They will lose your scripts, give you the wrong one, and lie and tell you it's ready for pick up but it's not there. I've experienced all three things on every visit.
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January 2022 by G March
The problem that I have is when you walk into this store, there are no real mandates for wearing a mask posted, I've seen customers come into this store maskless, which is sad, it should be enforced, I go into any establishment with a mask on whether I took the vaccine or not!
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December 2021 by Betty J.
I have just been to the drive thru at Walgreens in Oak Ridge. I would like to know who is in charge. I called in a prescription for my blood pressure medication on 12-7-2021 I dread going there because the wait is so long. I had one perception ready when I called. I told the person answering the phone at the store that I would pick up all three meds at the same time. Walgreens called me today saying that my prescriptions were ready for pick up. I waited patiently in a long line of traffic for over 30 minutes. Finally at the window they said there was only one prescription ready and that it would take 15 minutes to fill. That I would have to get out of line and go to the back of the line. I said no. I have already waited over 30 minutes. They said that I had to get out of line and wait all over again. I explained that I was called to come down and that all prescriptions were ready. Otherwise I would not have come. Then over the time of 15 minutes different ones came over to make me get out of line with out my prescriptions. Next this female came over and started screaming at me to move out of line or she would call the sheriff. For a mistake that they initiated. Then this same female with no badge came with my prescriptions snapping at me for my card and slamming my prescriptions down. Then I said can I also pick up my son's blood pressure meds as well. Which I always do because he doesn't drive. She asked me what strength did he take I said I didn't know the strength that I could give his birthday which I did and his address the same as mine. She refused to let me get his meds. Out of spite now my son is with out his medicine. These people are not professional. I was bullied, threatened and yelled at by people who are paid to handle my health. This treatment is unacceptable. Looking for another pharmacy.
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April 2021 by Tammy W.
Rude Pharmacist. Totally unprofessional. Overpriced. Keep your receipts to show dates your medicine was filled.
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January 2021 by David Cameron
Treat cancer patients awful .
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March 2020 by Matt R.
This Walgreens has been recently renovated to include a Kroger Express. Even in the midst of a virus pandemic, the place was clean and fully stocked. If they had a parking lot that was less chaotic, I'd give them a 5 star review. I recommend you park away from the door a bit and back in if possible. Otherwise, check your blindspots and be patient.
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September 2019 by Amy H.
This place has always been slow when you go inside, but the drive thru is a whole new level of slow. I have sat waiting in the drive thru, for my very rare prescription, for 15 minutes and there were only two in front.
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May 2019 by Christine N.
For the past 3months I has nothing but issues getting my family members seizure medication. It seems like they can order medications. Having 10 of the 60 and 18 of the 120 he needs to live a normal life. It is ridiculous that the pharmacist that are so intelligent can't do a simple task of refilling a medication! I would not recommend anyone to use their services especially if you need a daily medication to live!
