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April 2025 by Tammara Tate
The customer service desk creates it's own hours! It's so frustrating to never know what time it will be open.
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February 2025 by Keith Redden
Have gotten wheat bread one week and big bag of cheese and both where molded cheese was suppose to be good till may 2025 the bread had a week and a half before it went out of date whats the deal groceries cost to much money to have food parish before expiration dates
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December 2024 by Melly D
This is the absolute worst Pharmacy. Not only are they completely unprofessional and rude. Both pharmacist give out peoples information by loudly discussing patients inappropriately between each other and staff, so other people can hear they also lie and make up their own rules, saying that Kroger has a certain prescription policy's which they do not via their own corporate office. Not only does this small town, horrible pharmacy Treat people in an extremely unprofessional manner, but also create their own rules that does not follow the DEA or FDA guidelines.
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December 2024 by Mrs. Hopson
This krogers need to have more variety and things in stock like the Cordova and Bartlett locations. There are not a lot of options and things are always out of stock. But,I will say the customer service is good and the lines move quickly
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October 2024 by Sarah Williams
Clean and the employees are awesome
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August 2024 by Bruce Lahey
Store is dirty and it looks like there is no one in a leadership role that cares.
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July 2024 by Erykah Herring
my mom and I were here on the fourth in the morning getting our groceries for our get together and the customer service was through the roof. We’ve got greetings, assistance, an all-around friendliness effortlessly. Leslie, Virginia, Patrick and Larry were great!!! It made us happy to just be surrounded by friendliness and it felt like home. We found a new home in this Kroger. Thank you and keep up the good work.
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July 2024 by Stacey Trotter
They normally do pretty good in pickup. Someone picked me some rotten raspberries that I needed for a birthday treat for a kid and I got an apology and a credit and I ordered more groceries. Pickup is a blessing to families like mine who are super busy.
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June 2024 by John Spinalli
Nobody answers phone I'm trying to find out if they have dry ice so I don't have to wast fuel going to Jackson ! If I chance it and they don't have ice it will set me back 34 miles then I will have to go to Jackson anyway. How can anyone run a business like this there is probably a rainbow hair finger nail woman playing on her cellphone. I don't think I will be spending anymore $$ at this location, thank you
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April 2024 by Amanda Boyce
Tonight about 7:40 p.m. we went into Kroger to get a few items we were blessed with one of the self-check employees smiling faces Mr Jalen has a wonderful attitude and great customer service it is not too often that we go to Kroger but when we do it's nice to know that there is smiling faces such as his Mr Jalen needs a raise...if all employees were like him we would come back more often
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February 2024 by Doug Read
Not a very large selection. No specialty cheeses or anything more than basic grocery stuff. out of stock on multiple items ALOT. We need a super Kroger the way Oakland is growing
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February 2024 by Lauren Hughes
I just wanted to give a shoutout to Penny & her new associate that she was training. She has been my “picker” for my curbside orders & has been wonderful! She not only has been very precise with the quality of the items chosen (in which i am very pleased by) but also extremely attentive, knowledgeable & overall sweet! I hope you see this Penny! Thank you for making my life easier & bringing kindness to people’s day!
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February 2024 by S Martin
Help me understand why Kroger in Oakland is open until 11pm, but not 1 person checking out customers at 9pm. The only option is self checkout and staff walking or standing around watching customers have to check themselves out. I am more than capable of checking myself out, but if that's going to be my only option, then where is the self checkout discount??????? I understand price increase and even understaffing issues, but what are these stores planning to do for your customers when we become your cashier for free???
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February 2024 by Megan Tomlinson
I went the other day and it was snowing. The nicest young man named Avery came and helped me with my bags and helped me load them into my car. It was nice to see a friendly face! Will return. 10/10 experience.
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February 2024 by Wanda Patrick
Shopped today. Spent $240. Tried to checkout with a person. Only one light on. A black girl standing at register with four black boys hanging around her register. I asked if she was working and she gave me a rude answer, yes. I said your light isn’t on the the black “manager “ or “front end manager” screamed at me that the reason her light was off was because she was going on break. I have checked out with this checker before and she is very rude and acts like she is doing you a favor checking you out. They need to hire less blacks and get a better manager. I am not racist but it just looks like that is all they hire. I finally just went to self checkout and checked and bagged my own groceries. Carried them out to my car. The employee that screamed at me was standing there as I rolled my card by she asked the bag boy to help the person that was in front of me and two boys went to help that lady. She said oh no not both of you. She never said to the other one to help me. I don’t need help even though I am 71 years old. But the older man behind me could have probably used some help. She never offered. She needs to go!
