Custom Greg's Inc. is highly praised for its excellent customer service and quality work. Customers appreciate how quickly they get cars back, often within minutes or after thorough work that makes the car look and smell like new. The team keeps clients updated on the status of repairs and goes the extra mile to ensure the job is done right, such as achieving a near-perfect alignment after other places failed. They handle a variety of services including bodywork, detailing, and repair assistance, even helping out of state customers by maintaining good communication with insurance companies. Customers feel confident and satisfied with their experience, describing the staff as wonderful and the service as awesome.