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July 2023 by Cathy Smith
I came to this Store hoping to have a satisfactory solution to my problem...I had a pair of pants that I had bought that were the wrong size. I didn't realize the wrong size until I got them home. Days went by so I lost the receipt.According to GOOGLE :To get your money back, you'll need to have your original receipt. If you don't have your receipt, all is not lost, however. You can still make a return, but they'll only let you exchange it for something of equal value or get a gift card for store credit.May 5, 2023The lady at the register left the customers in line to wait while she walked outside to ask the manager what to do....She returned inside moments later & told me I could exchange for exact item only a different size.I could not find the exact item at a different size so I picked something else. She said that they could not exchange for anything different....Then asked me if I was satisfied...DUH..... NO!!!I called & spoke to manager & was told that she would call the district manager but would not give me that #.....She advised me to call back later....No need....I went to The Dollar General in Ooltewah.I explained to Leroy- that store manager that all I needed to do was exchange the pants. He was very apologetic for the other 2 stores not helping me. He then allowed me to exchange my $10.00 pants for $10.00 credit since what I wanted was not available...... Used credit immediately & Thanked him sincerely.Obviously my time & gas between these 3 stores cannot be replaced but I do appreciate Leroy for not making me drive to a 4th Store.
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May 2023 by David Williams
Went in today for a drink. I grabbed one, that the lid was messed up on it. I went back in, and Justin fixed my problem asap. The store was the neatest DG, I had ever been in. Management here should be commended. Very impressed.
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May 2023 by Holden Bowman
First off this is one of the only stores that I know of that closes as early as it does. Second off came in with about no 15 minutes to spare before they closed and was immediately met with both employees telling us how long we hadn't before they closed and was very rude about it!. Then throughout the rest of the time spent in the store they were constantly badgering us about the time, very rudely again I might add!! And of course they didn't have what I needed, why would they, their shelves are always baren!! So with just a couple minutes left before closing I was met with a loud you r gonna be shopping in the dark!!!....I mean come on Dollar General!!! I know that you are cheap and all but you don't have to be so rude!!
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March 2022 by J. Miguel Cordero
Must be hard to find good help. No one at the register. They have a toy pig you squeeze to call for help but the sign that tell you that it's facing the register... ? and then there's the attitude.
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August 2021 by Robin Smith
Since last time I visited they are finally getting the inventory in. Dollar Tree bought them
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May 2021 by Julie Abel
The store is somewhat of a mess and they seem sort of understaffed but the manager there is trying very hard to get the store back in order but for the most part you can generally find just about anything you need if you have quite a bit of time to spend other than that I would suggest another Dollar general.
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April 2021 by Delilah
I used to hate DG but now I really like them. They used to be just a big mess but now they are so much better. My problem with this one is that first of all the employees aren’t up to date on how to use their own products in the app (mine has never worked there) and make sure you don’t go there near closing time cause you will be told every 2 minutes how many minutes that you have left and they promptly turn off the lights and stand at the door even if your still checking out. Not good customer service.
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April 2021 by Terry Davis
We always go in there and have fun
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April 2021 by Bill Klinton
Great place. Plenty of selection. Friendly staff.
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March 2021 by Bridget Bunnell
Thy store is in a lot better shape cleaner easer to find things.employee are nice helpful and fast er at check out .the storey is heath safety the employee wear masks thy have hand sanitizer out on check out counter for ever one to use.the empliyrss make shut ever one is 6feet apart .I thank them for all the care work thy put in making shut them and there customers is saft from the virus the best thy can.an I thank ever one for there caring thy give ever day.
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February 2021 by Michael Goodner
Friendliest employees! Always have what I need!
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January 2021 by ashley nccarter
Love this dollar store!! Found exactly what I had been looking for
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January 2021 by Don Siharath
Friendly staff, and is clean and organized
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January 2021 by carrie davis
They always have what I need and I can usually get in and out quickly.
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December 2020 by Jennifer Mabry
Very helpful and friendly staff. Stored is well stocked with the items a person may need at any given time.
