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March 2024 by Tracy Downey
The staff is always friendly and welcoming. My order is always perfect! The place is always clean and stocked. I love going and grabbing a quick coffee and snack!
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March 2024 by Brandon Caples
It's usually great, but they are sometimes very slow with orders. They are often out of the doughnuts I order.
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March 2024 by Jimmy Jazz
The one star reviews are well deserved. Showed up at 8:05, they say the ovens are off at 8. If only I had prior knowledge of the impending laziness I wouldn't have made the trip. Sad.
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March 2024 by Shutters Terry
Well, I’ve been coming thru this drive thru since this store opened. I waited 15 minutes in the line, several people in the line w blowing their horns and I finally just left the drive thru, probably won’t be back.
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February 2024 by Shannon Georgia Peach
In the past week, I've been to the broad street, East Ridge & Ooltewah locations. I have to say all 3 are great. I always get a large frozen mocha with whipped cream & and chocolate drizzle. The Ooltewah & Broad Street locations are the only ones to put the chocolate drizzle over the whipped cream. No biggie because they make the best frozen Mocha.
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January 2024 by Stephanni Beauregard K&SDesignBuilds
It’s 5:30 and I was told no food because they are cleaning the oven??? Shouldn’t that be done at closing?!
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December 2023 by Brittany Sirota
No matter what time of day I go there, they always make my drink wrong. I don’t ask for creamer in my cold brew but they seem to always put it in there or leave out my liquid sugar. Not only that the staff seem to be more interested in conversing with themselves then helping the customer. Normally I’m standing there for several minutes before I even get service. There’s been several occasions that I have left this establishment because I stood there for over five minutes why they were cutting up laughing and didn’t even realize that they had a line and there was people behind me as well. I keep trying to give them another chance because it’s convenient to where I work, but it has gotten to the point where it’s not worth the convenience and I will start going to Starbucks. At least I know I will get prompt service and my Drink will be correct
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December 2023 by Christopher Rourke
Excellent service! Everybody here is so nice and they are fantastic every time!
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December 2023 by Bryce Lawson
They suck at making drinks in the afternoonMade us wait for 10 minutes and straws are to
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December 2023 by Sarah Bardua
This was by far the worst experience we have had at any Dunkin. The woman at the drive through rushed us and was beyond rude. She practically through our food out the window to us. Our order was incorrect on top of it. She should not be the “face” of your location to innocent people who just want to get their morning coffee. I will be making a call to management.
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December 2023 by Missy Greater
Stooped here on the way to Atlanta. Walked in to get donuts and coffee. It took 22 minutes to get my daughter’s hot chocolate. No organization and they are all of the place in there. They prioritize the drive thru while completely forgetting about the walk in guest. I watched them make new orders that were just placed in the drive thru while still waiting for the hot chocolate ordered long ago. Vivienne was nice though.
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November 2023 by Amelia Spencer
The girl working at the drive through is insanely rude. She snaps at you, talks to you like you’re stupid, and shuts the window in your face. I’ve never experienced such horrible customer service and this has happened multiple times not only to me, but multiple friends and family members. A manager needs to step in or higher management needs to pay a visit. Disrespectful and unacceptable.
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November 2023 by Beatriz Laranjeira
Perfect drinks! Very welcoming people and got my order right. The doughnut was fresh and very good too.
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November 2023 by Angela Henry
Clean the tables.. and the donuts we had were not very good. Tim Hortons in Canada has way better donuts and selection!,
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November 2023 by Julianna Tennant
The drive through workers are so rude every time I visit this location. Not a fan of the way they treat their
