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December 2023 by TK Stamper
The tellers are always very nice; however, the drive thru service is consistently and ridiculously slow at this branch.
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November 2023 by M Alexander
This is absolutely the slowest branch I have ever been in. I’ll drive out of my an hour not to deal with this location. There is no excuse for this slow service inside or outside the bank.
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October 2023 by Emily Torrez
Never had a bad experience here, everyone is always super patient and very helpful!! Always fast too. Thank you guys for being so kind and fast. Y'all are great!!
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September 2022 by edward Shaylitsa
Banked here since i was 16, now 27. Couldn’t ask for a better bank
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August 2022 by John Warren
Very sweet and helpful tellers.
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March 2022 by Kylerkopter
This bank is one of the most amazing banks I have ever done business with. It's the people that make it amazing, not the building. Well, buildings pretty fly too. Very pleasant and friendly service with SMILES! Kind & helpful hearted ladies. If your not doing business with these wonderful folks then your missing out!
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December 2021 by April Pardo
This bank in Ooltewah is awful! I have banked with them for over 4 years going back to First Tennessee. Each time I go there and need anything other than a straight withdrawal, I run into NO's and issues, long waits, rudeness etc.I'm so over it!!Yesterday, I went in and their now manager whom must be new, told me she couldn't help me because she doesn't know me. Now, I've been a customer for over 4 years with 4 different accounts there plus a credit card holder. Hmm???if they could ever keep the same people for longer than a month they might know me...I never see the same people, always new faces which doesn't help when you are trying to build a banking relationship.I honestly cannot understand this banks mentality, they rarely offer any service or even care. I cannot wait to get all my accounts closed with them!
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November 2021 by Joe Palmer
Never helpful and makes every transaction difficult or a fight. Rude staff. Go to a different branch.
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November 2021 by kevin beasley
Extremely slow customer service
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August 2021 by Robin Smith
The lady that helped up was so beyond kind, She was working the drive thru.
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May 2021 by Christina Levesque
My brother suggested that I open an account at First Horizon. He has been banking with them for years and is very pleased. I had a complicated matter to handle when opening my account. I was received professionally at the door. Then I was escorted to the managers office, her name is Kari Knabb. Kari was very thorough in asking me questions and getting a clear idea of my needs before recommending the best account for me. She even called a colleague to get additional information on my behalf. I am very impressed. And I have not doubts that Kari has trained her team to be equally thorough. Great team and I highly recommend!
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April 2021 by Molly Dixon
Honestly the rudest and slowest tellers/staff. There's few genuinely nice mixed in there though but good luck finding them. I avoid this branch if it all possible.
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April 2021 by james hughes
I've spoken with upper management we'll see how things go
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March 2021 by Terry Wilcox
Twang buy and sale Bitcoins A Blackchains Business in the Crypto new money Business we need Direct Deposit for all my Accounts for my Payroll and to pay my Bills in this Business my Paypal My Google Facsebook IN Accounts All Billing and payments for 5he Bitcoins and new money And US Dollars to make payroll in this Business A Online Business for my Employees Agreement to get pay in the US Dollars and Bitcoins And All Crypto the new money my Bitcoins Is On A Blackchains in the USA
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March 2021 by l fowler
& the prize for the rudest tellers goes to...
