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November 2023 by Sandy H
Great guys, in and out 30 minutes less than they estimated and top notch job as usual! Appreciate and trust you to take care of my vehicle! Thank you.
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November 2023 by Kevin Garlick
I have been extremely pleased with their professionalism and performance. I had a minor accident and the collision company sent my car to them to fix the suspension system. They quickly analyzed and resolved the problemServices: Steering & suspension repair
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November 2023 by Shaine McElhaney
As always customer service was professional & fair priced. The one & only time I used a BMW dealership I was horrified to learn the things they charged me for that were not taken care of and the amount they charged. I then located Motorworks & I’ve always found them to be honest & timely in service. Thank you guys for great customer service that is hard to find.Services: Air & cabin filter replacement
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November 2023 by Frank E Kerze
Outstanding AC Compressor & refrigerant lines replacement on a 12 year old vehicle completed on time and the correct price quoted!Awesome technicians with import Mercedes knowledge and proper technical equipment to service the vehicles!Services: General repairs & maintenance
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October 2023 by Larry O.
Paid 300$ just for them not to be able to figure out that my intercooler was knocked off, spend a little more money and go to Bmw!
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September 2023 by linda graham
Took my little Mini Coop in for a diagnostic after a light came on the dash that I had never seen before. Can’t give these guys enough stars. Great service. Professional. Fair pricing and super nice to work with. Easy drop off and pick up. Will definitely be back with any and all of my Mini needs.
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September 2023 by Brandon Moore
Brought my Mercedes S550 in for service. They preformed an oil change, diagnostic on the battery system, air filter replacement. Very reasonably priced, work was done correctly and timely. I will be back.
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September 2023 by Lisa Bishop
I highly recommend Import Motorworks as the service is excellent, thorough, professional and friendly. The communication was impressive during the diagnosis process of my 2015 Mini Cooper. Then as the mechanical work began there was communication over any additional changes that were needed. Very convenient drop off and pickup. It was lovely not to have to drive to Mini of Knoxville from this area!
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September 2023 by Shane Gressett
They do a great job of keeping you informed on progress which I really appreciate. Tackle challenges and find solutions even if parts are not readily available. I really appreciate Ben and his team for the service they provide at a fair price.Services: General repairs & maintenance
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August 2023 by Morgan Tapp
I would like to brag on Import Motors for a minute. I dropped my Porsche Cayenne 2011 Monday 7/24. My air was intermittently going on and off. Some days it would work and some days it wouldn’t and y’all know this GA/TN weather is HOT right now. I was literally dying. My temperature gauge was acting weird as well, going from hot, back down to low & then normal temperature. They called me several times to keep me updated & to follow up with the problem & how to resolve the issue. They ordered the parts and I picked up my car 7/28 and in 4 days they had everything working great.. My AC has worked ever since. I had the best experience. I highly recommend Import Motorworks.
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July 2023 by Debra Sherlin
I have nothing but good things to say about this business! They were straight up with me, and very professional! They took care of my problem and exceeded my expectations! This is refreshing as this has not been my experience other places.
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July 2023 by Chris Hickman
Prompt and courteous service. Ready as promised at estimate price. Chris was very helpful. Thank you.
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May 2023 by Jeffrey Harris
We have been working with Import Motorworks for years now and TRUST their recommendation for repair on our BMW, Lexus, and Rover. They have never upsold us on unnecessary repairs and saved us money over dealer. Rover oil change at dealer $600.00. Import Motorworks under $200. Thank you Import for keeping our vehicles on the road.Services: Auto battery replacement
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May 2023 by IQ Khan
Customer oriented knowledgeable folks. Quality service always cost a little more but superior vehicles need better care and these guys are doing that
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March 2023 by Mark Myers
My experience has been great with this shop. I own a 2000 Jaguar and not everyone is willing to work on them. Best thing, the things they fixed stayed fixed!Services: Auto brake replacement
