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March 2024 by Jason Wolf
Got there about an hour before close. No other customers around. Crew was more into talking amongst themselves, then making my order. Then more people came in. After 15 minutes, I finally got my order. Drink machine malfunctioned and wouldnt stop pouring drink. May return.
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January 2024 by Dalina Reed
The employees are mostly young men who obviously hate their jobs and I paid $6 for extra meat on a sandwich and didn't get it.
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January 2024 by John Hooks
Good sandwich shop. Out of all franchise sandwich shops, these taste great! This location has a picnic table outside for relaxing outdoors while you eat. Employees are always stellar.
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January 2024 by Phillip Neeley
Stopped by at 8:30, open sign on, would not let me place an order. Said they were closing up.
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January 2024 by L Newton
The best subs around. Still trying each one but the 32 yo son says they’re all really good.
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December 2023 by John G.
I have visited this location several times but was disappointed during my last visit 12/13/2023. We order $40 in food/drinks and found out after we paid that the ice machine was not working. We informed what I believe was the MOD that the ice machine was not working and he told us that the drink machine was refrigerated. We attempted to drink room temperature sweet tea then Pepsi. Very disappointed by not being informed about this before we ordered and paid. Bad experience and won't go back.
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December 2023 by Quata02
Great food with great customer service. Our food is always fresh and delicious. Only thing I just wish that the tables in the dine in area were cleaner. Otherwise, great establishment for when we need our Jersey Mike’s fix.Parking: Might have to park behind the drive through area due to limited parking for busy area..
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October 2023 by Don Shook
The prep area was surprisingly messy. I have eaten here several times, so I was taken back by the untidiness where they build your sandwich. By far, Jersey Mike's is the very best deli sandwich shop. The employees were very nice and made my #13 just as I asked. I know management changes and certain things are more important to the current lead person. They just missed the mark on cleanliness this time. I highly recommend Jersey Mike's in Ooltewah.
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September 2023 by Sean Austin
They were busy for a Sunday morning, so took a while, but so good!
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August 2023 by W. Dan L.
So good! Always a treat! Love Jersey Mike's! The best chain sub around!Vegetarian options: They do have a veggie sub hereParking: Parking in front, plenty of parking at grocery next door, lots of parking in the back by medical center too.Wheelchair accessibility: This building is wheelchair accessible.
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August 2023 by Armenda B.
food is great but when placing ordering online the order is NEVER correct. Been this way for years. thought I'd give it another go today since we were in a hurry! I should have known better. I waited 20 mins longer then it said it would be ready online. When we got home all our sandwhiches were just cheese and meat... nothing else! we've order online many times over the past few years and it's never correct.
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August 2023 by Jacob Wilson
Not the best experience. The guy who took my order was a short blonde kid and was quite rude. He must’ve been having a bad day but you definitely expect better service for an establishment with 15$ subs. Will not be going back
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August 2023 by Darryl Walker
Like the Jersey Mike franchise overall so my family has tried this location several times. Unfortunately Ooltewah restaurant features mediocre, over-priced sandwiches. Constant staff turnover with less-than confident service delivery (seems like a training hub). Tip request at checkout is absurd.
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August 2023 by Tiffany Lynn
Am I blind? Someone tell me they see lettuce, onion, + tomato on this sandwich. The manager, Amanda, at Jersey Mike’s in Ooltewah, says she remembers making my order + she put it on there. So if I want to take the sandwich back + prove it’s not on there, they would make me another sandwich! So I must be blind + can’t see it nor taste it!!
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June 2023 by Ron Sprague
Sandwiches are always made correctly and quickly. We have a gluten allergy in the family and they always take care to not cross contaminate. Very appreciative of their service.
