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February 2024 by Caryl-Lynn F.
Selection is great. Their knowledge and expertise is always helpful. Have purchased two gingko trees, 12' Christmas tree, annuals, perennials, and poinsettias every year.
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December 2023 by Nancy Michel
Customer Friendly Helpful and Very knowledgeable
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December 2023 by Sierra Kilo
Always helpful.
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September 2023 by Kathy Jean
Ooltewah Nursery did not honor their 30 day return policy but rather singled me out to alter it at the owner’s whim.I’m a senior adult and received a phone call while I was at work from the business owner to notify me that future purchases will be “All Sales Final.”I was appalled at the owner’s hateful behavior. Owner never expressed thanks to me for being a loyal customer. I realized after the phone call that the business used their “loyalty” tracking system against me!I erroneously believed that Ooltewah Nursery honors their 30 day return policy.And, I foolishly trusted that 30 days means 30 days!On a very limited basis, I took back merchandise that was unused with tags attached and presented a sales receipt with their printed 30 day return policy.In each transaction, I chose to exchange a few pillows and/or garden flags. So, the business lost NO money in the original sale and EACH exchange was within 30 days!For three years, I’ve shopped at Ooltewah Nursery and spent hundreds of dollars.Examples of my purchases include 18 Climaweave pillows, 10 concrete figurines, 9 large terracotta pots, assorted bushes and plants, wind chime, shepherd hooks, garden flags and resin figurines.This senior adult will never subject myself again to not only the business owner’s unappreciative attitude but also her targeting me for some unknown reason through their loyalty program.
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August 2023 by CN N.
Terrible customer service. They selected some plants that they knew were specifically going to be in pots. One of three plants died, and they will not refund it.
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August 2023 by Christopher Kyle
Great selection. Prices seemed normal to me. My reason for leaving a review was the great customer service an older gentleman showed towards us. He explained all about the plants we wanted, when to plant them, how to water, etc. very knowledgeable. I will be buying more plants from here.
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July 2023 by Whitney
They had a fantastic selection here. The staff was also great to deal with, understanding, and knowledgeable. I got a couple of fruit trees, a few flowers, and some tomatoes that had gone on sale. Turned out both the trees had canker, which they allowed me to return. The tomatoes were all sickly, and just figured they needed to be planted and watered regularly. No, turns out they had fusarium and it's now spread to other plants in my garden. I should have known better than to get sickly plants. However, it would have also been nice if sick plants were removed from the selection. Personally I won't be shopping here again. Their staff is very kind though.
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June 2023 by Kasey Lichtenberg
Such a great selection! Not only for indoor, and outdoor plants. But fruit trees, vegetables, herbs, etc. This is the place for BULK items as well (garden soil, mulch, top soil gravel) at a great price.
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May 2023 by Lisa Floden
I love flowers and native plants! This is one place I come every spring to source perennial flowers in smaller size pots. I have gardened on hills and under mature trees a lot over the years and have better luck with smaller sizes as long as the plants have strong root systems. This is the place to find them, but do come early in the season! Love that their selection of natives is growing. This is a local business worth your support.
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May 2023 by Jeff Priore
FANTASTIC! Price, selection, quality, people. Drove 60 miles to Ooltewah and it was worth every mile.
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May 2023 by Cindy Wilson
Browsed beautiful plants and trees. Flowers, shrubs and more. A little on the pricey side but nice and relaxing to look at all the beautiful greenery.
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April 2023 by Ann Richie
We were planting the entire garden in the front of our townhouse, and needed guidance! Immediately when we walked in, someone asked if they could help us and within minutes we were sitting down with Jim to plan out the space. He listened to our wants/needs and helped us choose appropriate shrubs and perennials, then found us a wagon and showed us where the plants were located. He also advised us on weed control, soil, and mulch. Jim did not rush us and assisted us until we had everything we needed. He spent over an hour with us, but without his help it would have taken us much longer. The nursery was well-stocked, too. We are new to the area and have been to several other nurseries as we researched ideas for this garden, but Ooltewah Nursery was the only garden center where we received the personal assistance we needed. It will be our go-to nursery from now on. Thank you, Jim!
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April 2023 by Ray Bent
Called them on Saturday morning to ask if any Wax Myrtles were in stock and was informed that they had 32 in stock. She said that they were 3 gallon and $24.99 each. I drove nearly 30 minutes one way to purchase some. Arrived at their nursery and found a worker there. He said he was unsure and went in to find out where the plants were located. He returned and said we do not have any, that the ones that they have were for a landscaping job and that they were all damaged from cold. So, I told him that I had called an hour beforehand and and was told that they were in stock. So, we went inside and was told by another worker that they did not have any. The guy working there told me that the people answering phones don't usually have any idea what they really do have in stock. So, I drove and hour round-trip, losing time and gas, because their workers don't have a clue. Very bad business practice. He informed me that they couldplace a special order for me for the Wax Myrtles , but I told him that I'll just order them offline from another company. I was planning on purchasing a lot of plants from them, but not now. This will be my last time there.
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March 2023 by Nikki Varnell
This nursery is a delight to visit. They always have an excellent selection of healthy, beautiful plants! Spring and summer are particularly good times to visit, although they continue to have stock in the winter months. The inside area is inviting, with a good selection of pottery, gardening necessities, decorations, wind chimes, etc. The outside areas are easy to maneuver and well-stocked. Mulch and soil are available. There are extended greenhouses that offer a variety of plants. There is a rewards program that pays out well. All the employees are friendly, knowledgeable, and helpful. This is a local business worth supporting!
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October 2022 by Jesse Hamby
Friendly staff and a wide selection make this nursery a destination for locals. A great place to shop and pass the time among beautiful plants, flowers, shrubs and trees.
