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July 2025 by K B
Always out of stock of diabetic supplies and they say the truck is on the way meanwhile weeks later still no supplies. Switched to CVS due to them keeping ALL diabetic supplies in stock IN store. Walgreens stock will majorly drop due to this new policy
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June 2025 by Randy Bryant
Never really had an issue with this pharmacy. Every now and again you get a pharmacist with an attitude. Misery loves company so don’t let it bother you. Two stars because the average wait time is absurd.
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May 2025 by Barry Smith
Manager would not price match item from their own website. Paid six dollars more to buy from the store instead of buying online.
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May 2025 by John Marshall
Good local drugstore. Clean, well-organized. Friendly and helpful staff. Good selection of snack food as well as typical drug store items easy to get in and out. Plenty of parking
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April 2025 by Kelly Tucker
These are the rudest people! It must be a very toxic work environment because I have not met one person back in the pharmacy that has any customer service. The young girl working the window today should be ashamed of herself about how she spoke to the lady in front of me and then tried to be just as disrespectful to me. The older pharmacist I spoke with last week was just as rude. I will be moving pharmacies. They didn’t even ask if I had questions about my medication and they have lost several prescriptions my providers have sent them in just a couple weeks time. My providers have had to resend prescriptions several times! Someone needs to audit this location and see just how terrible of service they are providing.
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April 2025 by Debra Robinson
Love Walgreens! I’ve always used their photo department for years. I can design the perfect gifts at Walgreens. Love the Ooltewah location.
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January 2025 by Darren Knuckles
I am soooo sick of stupid people. Go to drop off a package at the Fed-ex Walgreens hub with a lable that needed to be printed but they had no idea how to do it. Why put a fedex in a business and not train the people. One lady was eating and smacking food everywhere the other was clueless. Skip the walgreens fedex hub in ooltewah if you need to ship a package. You can thank me later.
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January 2025 by Brandon Caples
My prescriptions are never ready when they're supposed to be. And calling ahead doesn't help because the pharmacy doesn't answer the phone.
The photo center is great, though.
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December 2024 by Jody Dobbs
Doesn't know how to answer the phone.
Literally sat in the drive thru and watch them ignore the phone.
Bathrooms are disgusting
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December 2024 by Donald Gallagher
We needed to get an at home flu test. So, being later in the evening and very cold outside, I called ahead to make sure that they have the flu tests in stock so that when my wife went over it wouldn't be a wasted trip. The woman who answered said yes, they have them. It was a wasted trip. When my wife got there, there were no flu tests and the pharmacy counter woman told my wife that I should just go to my doctor. I would have liked to have been able to call my doctor in the morning and let him know the results of a test. When I try to call back after she got home I was on hold for about 20 minutes and no one would answer. I finally just gave up and hung the phone up.
I was willing to overlook the fact that they have the highest prices of all the pharmacies, but it might be worth the trip to the CVS on Highway 58. We seriously need to get a CVS in Ooltewah.
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September 2024 by Jessica Moseley
This Walgreens by far is the worst when it comes to pharmacy service and efficiency. The drive through is always a pain to get through and inside can be just as rough. Even though there are several people working be prepared to wait.
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April 2024 by F3 Wheels
To the photo lady- Might want to wait until the customer leaves before you start whispering rude things to your coworker. Pretty unprofessional and a strange way to treat people. Would recommend avoiding this location as previous review indicate she is is routinely rude for no apparent reason.
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February 2024 by Gina Blake
helpful pharmacist
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October 2023 by James Bradshaw
Worthless, pain to get prescriptions filled. Call them in and automated system refuses to fill. Try to talk to the pharmacists, end up stick on hold for over an hour and still no contact. Only way to ensure the script is filled is to go in and make the techs push it through the logjam that their automated system gets stuck on. If my healthcare gave me literally any other option i would take it.
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August 2023 by Joey Skarzinski
Extremely rude staff with zero with zero customer service. Pharmacist techs were very judgmental because they messed up a prescription. I will not be bringing by business back to this establishment.
